Picked up the wife's passport from the VFS office today

Now has the correct visa in it, which is her details

The other woman's visa now has a black Cancelled stamp through it

Still not heard anything back from my e mailed complaint, maybe never will

Oh well, at least it's all sorted out now.

The other woman's visa now has a black Cancelled stamp through it.

Which may well be the root cause of questions when crossing borders in the future.

I think what most worried me about this whole episode was the lack of real concern by the VFS staff when you pointed out the error, it's as if this sort of mistake happens all too often.