Jump to content

It's complicated: Phuket officials clarify tourist compensation


webfact

Recommended Posts

It's complicated: Phuket officials clarify tourist compensation
Nattapat Tuarob

1429778184_1-org.jpg
Tony Papaleo who received compensation after being stabbed by a group of teenagers last year.

PHUKET: -- Officials on Tuesday clarified the rules for paying government compensation to tourists who are victims of crime, accidents or disasters of one kind or another.

They were addressing a query by Pornphan Sittichaivijit, Honorary Consul for Norway, at a meeting at the Phuket Garden Hotel between honorary consuls and Governor Nisit Jansomwong.

Mrs Pornphan cited cases when tourists were raped. Most would be taken directly to Vachira Phuket Hospital and after that want to leave the country as soon as possible. If the consul is not notified there is no way to know about the crime.

Gov Nisit said that he would tell all hospitals, especially Vachira Phuket, that they must report injuries from crimes to the Tourist Assistance Centre, which will then contact the relevant honorary consul, and the police.

Santi Pawai, director of Tourism and Sports Authority of Thailand said, “We will consider each event case by case. For example, we compensated the Italian journalist [Tony Papaleo] who was stabbed in Phuket [by a group of teenage thugs on July 3 last year].

“But in some cases, we don’t have clear evidence.” Without clear checkable evidence, he said, no compensation will be paid.

Non-criminal incidents in which tourists die, are injured or lose valuables, will be treated on a case-by-case basis, he said.

He added that in cases when the tourist has been the victim of a crime and wants to claim compensation, they must obtain a case number from the police.

Mrs Pornphan said, “But if we need to wait for the police to release the case number it may be too late; the victims may already have gone home.

“For example, there have been many cases of people staying in Phuket but visiting Krabi and falling victim to criminals there. The police in Phuket told them to go back to Krabi to lodge a complaint. How could they do that?”

The police representative at the meeting replied, “Even if the case happens in Krabi, Phuket police are obliged to register the complaint. If they don’t, you can come to the Phuket Provincial Police [offices].”

However, a police investigation officer explained to The Phuket News today, on condition of anonymity, that things are not quite that simple.

Although a victim may be able to file an initial complaint in a police station away from where the crime occurred, if they want to pursue the case, get a case number and claim compensation they will be required to go back to the scene of the crime to meet local investigators and give their version of the events.

He added that case numbers are not allocated immediately a complaint is made. First, the police have to look into the case to see whether, in their opinion, it merits a full investigation.

Police also have to bear in mind that a police station’s performance is evaluated partly on how many case numbers it issues.

Source: http://www.thephuketnews.com/its-complicated-phuket-officials-clarify-tourist-compensation-51994.php

tpn.jpg
-- Phuket News 2015-04-23

Link to comment
Share on other sites

He added that case numbers are not allocated immediately a complaint is made. First, the police have to look into the case to see whether, in their opinion, it merits a full investigation

We all know what that means.

Link to comment
Share on other sites

Compensation to tourists?, where else in the world?

Require all tourists to show proof of Travel Insurance to get a Visa.

Require proof of Travel Insurance when entering Thailand.

Provide means to purchase Travel Insurance at point of entry into The Kingdom.

The amount of money owed by tourists to the Thai Health System is staggering.

Make Travel Insurance Mandatory and let the Insurance Companies sort out and "Compensation"

They get paid to do it, make them do their job.

Traveling is not easy anymore so adapt or stay home.

  • Like 1
Link to comment
Share on other sites

Compensation to tourists?, where else in the world?

Require all tourists to show proof of Travel Insurance to get a Visa.

Require proof of Travel Insurance when entering Thailand.

Provide means to purchase Travel Insurance at point of entry into The Kingdom.

The amount of money owed by tourists to the Thai Health System is staggering.

Make Travel Insurance Mandatory and let the Insurance Companies sort out and "Compensation"

They get paid to do it, make them do their job.

Traveling is not easy anymore so adapt or stay home.

They get paid to do it, so make them do their job - What you mean like the police?

I think you should patent the last line of your speech, before the Thai Tourist Authority steal it for their forthcoming promotional extravaganza

"Visit Thailand 2015 - adapt or stay at home"

  • Like 1
Link to comment
Share on other sites

TV ad seen in Singapore recently:

We Thais, when we are shy we smile, when we ..bla, blah...

when we do not have enough, we give."

Amazing Thailand

(the full text of the advertisement extolling the greatness of Thai character shortened for ease of reading.)

Link to comment
Share on other sites

TV ad seen in Singapore recently:

We Thais, when we are shy we smile, when we ..bla, blah...

when we do not have enough, we give."

Amazing Thailand

(the full text of the advertisement extolling the greatness of Thai character shortened for ease of reading.)

Yes saw the ad had to get a bucket.

Link to comment
Share on other sites

TV ad seen in Singapore recently:

We Thais, when we are shy we smile, when we ..bla, blah...

when we do not have enough, we give."

Amazing Thailand

(the full text of the advertisement extolling the greatness of Thai character shortened for ease of reading.)

Yes saw the ad had to get a bucket.
I think it is a good ad, after a few failed campaigns finally something good again.
Link to comment
Share on other sites

Compensation to tourists?, where else in the world?

Require all tourists to show proof of Travel Insurance to get a Visa.

Require proof of Travel Insurance when entering Thailand.

Provide means to purchase Travel Insurance at point of entry into The Kingdom.

The amount of money owed by tourists to the Thai Health System is staggering.

Make Travel Insurance Mandatory and let the Insurance Companies sort out and "Compensation"

They get paid to do it, make them do their job.

Traveling is not easy anymore so adapt or stay home.

many developed countries require tourist going to their country to have insurance too, especially if you are requesting for a visa, so i don't see why it can't apply to Thailand too.

Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • Recently Browsing   0 members

    • No registered users viewing this page.










×
×
  • Create New...