Becker Posted September 15, 2015 Share Posted September 15, 2015 My 3 BB internet connection has been useless today. I live west of Sukhumvit and have the cheapest package. Anyone else with the same problem? Link to comment Share on other sites More sharing options...
dthomasss Posted September 15, 2015 Share Posted September 15, 2015 I also live on the west side and it was miserable. the whole day my download speed was between,1-2 mb. Later in the evening it went up a big, but I normally am able to get 13-14 speed. I am on the 15mb plan. Even this morning it is between 7-8. During my years in Pattaya I have also had five occasions with no connection for up to 5 days at a time with no "technician" showing up after numerous calls. Every time they do show up, they always start with (your router is bad" or else "phone line your moo ban no good." After I insist neither of those are not the issue, they disappear for an hour and miraculously I am back to 14mb download speed again! Sadly, I think the other providers here are no better. I have a second place in Bangkok where I am able to get True Cable Internet 18mb for 100 baht less and have had no problems for more than a year. Not available yet where I live in Pattaya but they keep telling me "coming soon" lol Link to comment Share on other sites More sharing options...
lemel Posted September 16, 2015 Share Posted September 16, 2015 I live east of Sukhumvit on the darkside and I had exactly the same conversations for 2 months as you did dthomass, every excuse in the book and then, surprise, surprise, it came back for a couple of more days, until next time. We went through 3 routers, 4 technicians and dozens of hours of downtime until we kicked them out and got True cable, which we had been told was not available 2 months earlier....but it is now and I get on average 35-42 Mbps, Check with them again! Link to comment Share on other sites More sharing options...
KittenKong Posted September 16, 2015 Share Posted September 16, 2015 No problem with bandwidth but their routing to some EU destinations is up the creek again. Various sites in Europe are completely inaccessible. Happens fairly often and using a VPN fixes it completely. Link to comment Share on other sites More sharing options...
gmac Posted September 16, 2015 Share Posted September 16, 2015 I also live on the west side and it was miserable. the whole day my download speed was between,1-2 mb. Later in the evening it went up a big, but I normally am able to get 13-14 speed. I am on the 15mb plan. Even this morning it is between 7-8. During my years in Pattaya I have also had five occasions with no connection for up to 5 days at a time with no "technician" showing up after numerous calls. Every time they do show up, they always start with (your router is bad" or else "phone line your moo ban no good." After I insist neither of those are not the issue, they disappear for an hour and miraculously I am back to 14mb download speed again! Sadly, I think the other providers here are no better. I have a second place in Bangkok where I am able to get True Cable Internet 18mb for 100 baht less and have had no problems for more than a year. Not available yet where I live in Pattaya but they keep telling me "coming soon" lol Had a similar problem on 15Mb plan out in Sattahip and, after taking a lot of advice from this forum, I finally switched from the 15Mb back down to the basic plan. Service much improved albeit a bit slower, 11Mb most of the time rather than 14/15Mb but no dropping to to 1-2Mb any more and no dropping out completely as the more expensive line did with alarming regularity. Something to do with the higher priced service being oversubscribed or too far from the nearest connection box. It seems they keep making more lines available for the cheaper service but don't bother on the premium rated one, just try to extract more cash with their excuses about routers and phone lines. Link to comment Share on other sites More sharing options...
Stoker58 Posted September 16, 2015 Share Posted September 16, 2015 3BB useless every day. Link to comment Share on other sites More sharing options...
KittenKong Posted September 16, 2015 Share Posted September 16, 2015 3BB useless every day. I disagree. I'm on my second year with them and have little to complain about for the price. Link to comment Share on other sites More sharing options...
fforest1 Posted September 16, 2015 Share Posted September 16, 2015 If you live in central Pattaya 3BB works well almost 100% of the time except for some random slowness on rare occasions... Link to comment Share on other sites More sharing options...
alocacoc Posted September 16, 2015 Share Posted September 16, 2015 No problems here at Thrappaya Road. Link to comment Share on other sites More sharing options...
manarak Posted September 16, 2015 Share Posted September 16, 2015 No problems here at Thrappaya Road. I live in the same area and I will try to get TOT fiber instead of 3BB Link to comment Share on other sites More sharing options...
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