davejonesbkk Posted November 21, 2015 Share Posted November 21, 2015 I have a 7yr old 32 inch samsung hdtv in the bedroom. The only thing we normally watch on it is movies from a USB thats plugged into our AIS internet smart TV box and thats plugged into the TV via a HDMI cable. Put on a movie 2 days ago and lots of the colours looked weird like everything had an orange tint, this is most noticeable on people etc. Ive just tried running the same movie via the same AIS box and using the same cable on our downstairs TV and it was fine so I guess its the TV upstairs thats the problem. So how broken is it? Could it just be an issue with the HDMI post through wear and tear or something internal and is either of these things repairable? I really dont want to be buying a new TV right now. Also if anyone knows places to get Tvs fixed in the BangNa or Samutprakan area that would be great Link to comment Share on other sites More sharing options...
dddave Posted November 21, 2015 Share Posted November 21, 2015 A quick Google reveals that an orange tint appearing on Samsung TV's is a known issue: https://answers.yahoo.com/question/index?qid=20110209095315AAkCuvF Link to comment Share on other sites More sharing options...
lopburi3 Posted November 21, 2015 Share Posted November 21, 2015 Have you tried using other input (usb if nothing else available)? Is it on both sides or just one (there are two feeds to screen so some things can be only half the screen)? I had same type TV fail due to double image but able to fix using Googled instructions to cover part of connection with tape - but not for novice. Expect some MC taxi drivers would be able to advise where to fix - they normally have a good idea of local shops in there areas. Link to comment Share on other sites More sharing options...
davejonesbkk Posted November 21, 2015 Author Share Posted November 21, 2015 Have you tried using other input (usb if nothing else available)? Is it on both sides or just one (there are two feeds to screen so some things can be only half the screen)? I had same type TV fail due to double image but able to fix using Googled instructions to cover part of connection with tape - but not for novice. Expect some MC taxi drivers would be able to advise where to fix - they normally have a good idea of local shops in there areas. No as I only have a hdmi cable, I will look into getting a standard A/V cable though. The tv itself doesnt have a USB port either so Im forced to use this AIS box as that does. The orange tint affects the entire screen & picture, not sure what you mean about two feeds sorry. Link to comment Share on other sites More sharing options...
Farma Posted November 21, 2015 Share Posted November 21, 2015 Had the same problem with my Samsung TV last year. It didn't take long or cost much to fix at a samsung repair place. Samsung knew straight away what the problems was. It was something like a component that converts the input signal into the picture on the screen. Link to comment Share on other sites More sharing options...
davejonesbkk Posted November 21, 2015 Author Share Posted November 21, 2015 Had the same problem with my Samsung TV last year. It didn't take long or cost much to fix at a samsung repair place. Samsung knew straight away what the problems was. It was something like a component that converts the input signal into the picture on the screen. OK thanks, where was this and what did it cost? Link to comment Share on other sites More sharing options...
Farma Posted November 21, 2015 Share Posted November 21, 2015 Unfortunately not in Thailand so i can't help with a repair centre location. It cost about 1,200 Baht, it would have been repaired while I waited but they had to order the part in. Link to comment Share on other sites More sharing options...
RichCor Posted November 21, 2015 Share Posted November 21, 2015 One video does not a diagnostic tool make. Is *all* content being watched on the set have the odd coloring? Since you have an AIS Smart TV Box (AIS PlayBox), does the video sent from the TV from it also have the odd coloring? Do you have *any other* HDMI device you can connect to the set. As already said, certain brands have known issues, some that are repairable. Link to comment Share on other sites More sharing options...
lopburi3 Posted November 21, 2015 Share Posted November 21, 2015 I have had HDMI connection fail on a Samsung LED TV - but with luck it has two and second works fine. But my problem was TV connection was changing the channels every few minutes or seconds on the GMMZ box. Worked fine with AVI cable. Link to comment Share on other sites More sharing options...
astral Posted November 21, 2015 Share Posted November 21, 2015 If you have a spare one, change the hdmi cable They can go bad. Link to comment Share on other sites More sharing options...
DogNo1 Posted November 21, 2015 Share Posted November 21, 2015 Yeah, it's always worth checking the cable first. Link to comment Share on other sites More sharing options...
lopburi3 Posted November 22, 2015 Share Posted November 22, 2015 Poster used same cable on another TV and worked, but agree a change might solve. In my case did that twice - with some initial change but did not solve it - and channel change (next higher) because more often (started to be every hour or so - to minutes - to seconds). But using the alternate HDMI input on TV did solve the problem with all the cables. Link to comment Share on other sites More sharing options...
dddave Posted November 22, 2015 Share Posted November 22, 2015 Samsung Service 02 689 3232 (Have a cup of coffee and a book...often very long hold times. Morning, just after 8am best) Link to comment Share on other sites More sharing options...
davejonesbkk Posted November 29, 2015 Author Share Posted November 29, 2015 oops sorry forgot about this thread! I found the Samsung call center number after a bit of Googling, called it and got through to someone very quickly who spoke good English, they sent someone round the next day to pick it up and it was taken away and repaired and delivered back to me 4 days later for a total cost of 1,630 baht! I think this is my first time in Thailand that Im actually impressed! Link to comment Share on other sites More sharing options...
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