Becker Posted November 29, 2015 Share Posted November 29, 2015 I have just subscribed to a True package (sim card, TV, internet) but am seriously displeased with it due to getting charged for phone use I have not done (got a large bill for sending a number of SMS to the Czeck Republic). In addition the service and attitude at the True office in Big C Extra is very bad. I had Sophon years ago and at that time the picture quality was very poor. Is it better today? Link to comment Share on other sites More sharing options...
Orac Posted November 29, 2015 Share Posted November 29, 2015 Sophon have a digital signal now so quality is good and more channels available though not as many as True. Just renewed my Siphon subscription for another year for 3600 baht and they threw in a free digi box. Paid 1500 baht for two more as have TV in three rooms and then had to pay their cable guy 1000 baht to replace all the cabling in our house as the old cables were not good enough for the digital signal though, as I understood it, this was not the norm. Link to comment Share on other sites More sharing options...
Kaoboi Bebobp Posted November 29, 2015 Share Posted November 29, 2015 When I used to have True mobile, the only decent True shop was the one on Pattaya Tai, east of Tukcom. The rest were crap. Link to comment Share on other sites More sharing options...
KhunBENQ Posted November 29, 2015 Share Posted November 29, 2015 (edited) charged for phone use I have not done (got a large bill for sending a number of SMS to the Czeck Republic ???? What kind of (smart)phone you have? "Rooted"? Obviously hacked, infected maybe by some dubious "app". Nothing to do with True. Edited November 29, 2015 by KhunBENQ Link to comment Share on other sites More sharing options...
TheCruncher Posted November 29, 2015 Share Posted November 29, 2015 I agree the True shop at Big C extra has a horrible attitude. Link to comment Share on other sites More sharing options...
elfpattaya Posted November 29, 2015 Share Posted November 29, 2015 I also had this package with True. I believe international sms cost 60 Baht a time. Found it very expensive, getting bills for calls I never made, even got a refund once. Link to comment Share on other sites More sharing options...
KittenKong Posted November 29, 2015 Share Posted November 29, 2015 I agree the True shop at Big C extra has a horrible attitude. That's the only True shop I use and I have never had any problems with them, though I cant say that I have had to contact them more a couple of times in all the years I have had my True SIM. Link to comment Share on other sites More sharing options...
WitawatWatawit Posted November 29, 2015 Share Posted November 29, 2015 Have to jump in here - the only time I have used the True shop in Big C Extra, the staff were very good. They were a big help and were pleasant. Attitude moi, perhaps? Link to comment Share on other sites More sharing options...
peeba7 Posted November 30, 2015 Share Posted November 30, 2015 True (pre-paid plans) international texts: nine baht? I just did two sms tests last week, no MMS or photos were included but ture mobile phone service is a rinky dink operation IMHO opinion, perhaps they all are. Link to comment Share on other sites More sharing options...
KhunBENQ Posted November 30, 2015 Share Posted November 30, 2015 (edited) My understanding is that the user is not aware of sending SMS to the Czech republic? If so: phone is hacked!!! Edited November 30, 2015 by KhunBENQ Link to comment Share on other sites More sharing options...
Becker Posted December 1, 2015 Author Share Posted December 1, 2015 (edited) My understanding is that the user is not aware of sending SMS to the Czech republic? If so: phone is hacked!!! I haven't even sent an SMS inside Thailand. I do have Avast installed on the phone but I guess that's not 100% protection. Do you have any suggestions regarding what to do? DO I have to do a full factory reset? I would also like some more thoughts on the Sophon TV signals. Edited December 1, 2015 by Becker Link to comment Share on other sites More sharing options...
rws85 Posted December 1, 2015 Share Posted December 1, 2015 If you have decent internet and bandwidth, I'd recommend going to buy a smart box from Tukcom. Heaps of channels.. Link to comment Share on other sites More sharing options...
Becker Posted December 29, 2015 Author Share Posted December 29, 2015 My understanding is that the user is not aware of sending SMS to the Czech republic? If so: phone is hacked!!! I haven't even sent an SMS inside Thailand. I do have Avast installed on the phone but I guess that's not 100% protection. Do you have any suggestions regarding what to do? DO I have to do a full factory reset? I would also like some more thoughts on the Sophon TV signals. Any more thoughts on the Sophon TV signals vs True would be greatly appreciated before I go ahead and cancel True. Would you say that the best Sophon channels measure up to the non-HD true channels? Link to comment Share on other sites More sharing options...
JESSVANPELT Posted December 29, 2015 Share Posted December 29, 2015 I went through the same situation, True's customer service is the absolute worst. I now have Sophon, and the customer service has been great if there is a problem they come out the same day (except weekends). The internet has been brilliant, the TV, some times has some issues, butI'am much more happy with Sophon.TMn is another option but i don't know much about it Link to comment Share on other sites More sharing options...
JESSVANPELT Posted December 29, 2015 Share Posted December 29, 2015 If you have decent internet and bandwidth, I'd recommend going to buy a smart box from Tukcom. Heaps of channels.. who makes the smart box? prices? Link to comment Share on other sites More sharing options...
Becker Posted December 29, 2015 Author Share Posted December 29, 2015 I went through the same situation, True's customer service is the absolute worst. I now have Sophon, and the customer service has been great if there is a problem they come out the same day (except weekends). The internet has been brilliant, the TV, some times has some issues, butI'am much more happy with Sophon.TMn is another option but i don't know much about it How would you rate the picture quality of Sophon compared to True, and can you also explain what you mean when you say the TV sometimes has issues? Also, when I went to the Sophon office they said they did not supply an internet service? Link to comment Share on other sites More sharing options...
.png.3b3332cc2256ad0edbc2fe9404feeef0.png)
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now