aquario33 Posted August 6, 2016 Share Posted August 6, 2016 Since Airlines allows and provide counter payments for online booking , we choose said option today for our next visa trip. But, we didnt receive any itinerary or pay code as in the past always worked easy, though wit another airline. ( Nokair ) Anybody ever had similar problems, especially with Air Asia ? If we try to book the same flight again, it clearly says that" same item was already added".... No SMS , no email for payment code received within one hour....? Thanks for helpful answers. Link to comment Share on other sites More sharing options...
rak sa_ngop Posted August 7, 2016 Share Posted August 7, 2016 21 hours and no reply? All I can suggest is try using a different browser. This was a problem when using Firefox with AirAsia a few years ago but I haven't had any problems recently Link to comment Share on other sites More sharing options...
mtls2005 Posted August 7, 2016 Share Posted August 7, 2016 http://www.airasia.com/ask/template.do?id=696&name=Counter+Service+Option+-Thailand Link to comment Share on other sites More sharing options...
aquario33 Posted August 8, 2016 Author Share Posted August 8, 2016 UPDATE : Just went to the Air Asia Office Branch at Tha Phae Gate,next Starbucks, explained the situation and they found my bookings in the system, still on hold within the 24 h. Received Payment code for 7/11 and everything is fine. Link to comment Share on other sites More sharing options...
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