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Amazon to Phangan?

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My experience is Samui not Phangan but I have ordered some books and a number of Kindles for myself and friends through Amazon.  They use several shipping agents (UPS, fedex, DHL etc).  The only one I have ever had an issue with is DHL ad that is not just for things shipped from Amazon.  For Kindles Amazon charge an import duty deposit in case duty is charged but in every case Amazon have refunded this and nothing has had to be paid.  With DHL they tried to charge me duty and also insisted that I go in to collect from their office.  Took an argument but I told them there was no duty and they were going to deliver to my door or they could ship back to Amazon and we would both explain why.  Based on previous experience with them I recorded the call to back me up but they backed down and delivered with no charge. 

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