I boughta phone recently, should have realised "too good to be true" I didnt receive the phone advertised I got a new phone but it was in an unmarked box, bore no resemblane to advertised product and appeared to be a cheap plastic Chinese item.
I also paid COD.
I contacted the seleer via chat, took photos, sent to them. I requested a return based on jncorrect item received. I was then told, and this was unreal for me, that the seller has to decide !!! After 3 days the seller agreed the return. I sent it back and followed it back via Lazada system to the seller. I then got a msg the item was being inspected. The seller would then decide if they will accept it or not ! Another 5 days went by, and I had a full refund.
The point being that whilst it was refunded, the system and procedure is ALL in the sellers favor and unlike the West, where its predominently on the customers side.
Be very careful what you buy and from who, I consider myself lucky, but it coukd very easily have gone bad. Lazada is a portal for some very unscrupulous sellers, BUYER BEWARE seems to be increasingly the best policy for many online outlets.