My experience working here as a manager was that the staff tend to have all the power.
In the West people try not to lose their job. If they get told off at work or something they try to improve.
In Thailand staff will just walk out leaving you with no staff, sometimes taking their buddies with them.
I think i also read here that by law you can't fire them or something which I think gives them a fearlessness. If they can't be fired then why would they need to do a good job?
Just sit around cracking nuts, eating the daily rice gossiping and taking the <deleted>.