I partially agree with that. I had great luck with Lazada. Literally hundreds of orders pre-paid by debit card and not one transaction that ended badly. Very few that even needed to be returned, and those went great.
But they need to do a better job of weeding out fake products. They should have (at least) an algorithm that auto deletes 3,000 baht new IPhones and 512GB SD cards selling for 250 baht.
And ads for frog feathers, which are as likely as a 250 baht, 512GB SD card.
TBH, maybe they do now. But in the past, I've found a lot of products that screamed FAKE because they were on Lazada at ridiculous prices. That's Lazada's fault.