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TimBKK

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Posts posted by TimBKK

  1. 2 hours ago, Postmaster said:

    Those selections really interesting.  Breaking Bad I thought I'd watched until the end but after the DEA guy got shot and the families feuded it seemed to end weird.  Did I miss some episodes?

     

     

    You really need to watch it until the very end - the final few episodes are particularly excellent.

    • Like 1
  2. 14 hours ago, Gottfrid said:

    1. Yes, I do know Phuket well enough. That´s why I can form an opinion. (Actually though everyone know that is a necessity to form an opinion)

    2. I do not decide anything. Please point me to the place I decided what you proclaim. What I did post was that it is more genuine than Phuket, but that is to be seen as an opinion and not a decision. (Same here, I was foolish enough to think people would understand that without further explanation. Guess I was wrong.)

    I was going to go on about your pointless, off topic drivel but I think I will just put you on ignore.  

    • Like 1
  3. 8 hours ago, scubascuba3 said:

    Re 2. Ian commented a while back that Bangkok Bank don't have control where Wise route which makes sense as transfers are settling in seconds i.e. Wise are sending straight to Kasikorn

    Well, Wise says something changed with the partner bank, but the partner bank says it is a Wise issue.  Better someone in the know is aware that there appears to be a stalemate.  

  4. I asked Wise 3 questions about this issue:

     

    1. Do you confirm that selecting “funds for long term stay in Thailand” no longer assures that Bangkok Bank will be the selected partner bank for a transfer?

     

    2. What changed at Wise such that selecting “funds for long term stay in Thailand” no longer operates as Wise originally intended? It worked for two years, until last week.

     

    3. Can you confirm that “tagging” an account to only use Bangkok Bank (BBL) as the partner bank is the only way to ensure, without fail, that Bangkok Bank is actually used?

     

    Their response (take particular note of #3):

     

    1. If a customer selects "Buying Property Abroad" or "Funds For Long Term Stay in Thailand", their payments will automatically be routed through Bangkok Bank or Kasikorn Bank. So it is not always guaranteed that Bangkok Bank will be the selected partner bank for these transfer. There can be unforeseen scenario where a certain partner might be facing a technical issue and the system will route the payment via another available partner to ensure same day delivery.

     

    2. In regards to what changed, it is something that we are still looking into with our partners to check on what changed on their end.  [FYI @ianguygil]

     

    3. "Tagging" an account to only use Bangkok Bank to pay out THB does not work 100%. If there are any unforeseen events, our system will have to route the payment another via another available partner to ensure delivery. 
     

    We are more than happy to help our customers that reach out to us so we can tag their account, but we cannot always 100% guarantee that Bangkok Bank will be the partner to delivery the payment.

    • Like 2
  5. 1 hour ago, lexilis said:

    TimBKK: Sounds you succeeded in getting "tagged" which is what I think many of us have to do. Where/Who did you call? In their e-mail response can you identify the person and address? I don't think any of us are getting helped bye-mailing their Help Center. Would be good to have a specific contact who understands the issue and knows what to do.

    I called Wise customer service (USA) : 888-870-2221, 10:00-15:00 EDT.

     

    The rep who responded by email is named Diana, she wrote “We have also added the tag so your transfers to THB will be routed through Bangkok Bank.”

     

    The emailed response comes from a generic address, unfortunately: [email protected] 

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