@MJCM If you are only getting 300-400 Mbps download, you should open a ticket with 3BB and get them to investigate. When my package was upgraded to 1000/500, I couldn't get more than 500 Mbps download. I raised a ticket and the 3BB technician came and replaced the router. I now get > 900 Mbps download. I also upgraded my network cabling to cat 6 from cat5e.