9 out of 10 negative Lazada postings on forums are COD related.
Do us all a favour, always pay on the Lazada website when ordering, their couriers nicely open my gate, place my item on my porch, if no one is home, so convenient.
At times I pick up items for my children from the Lazada courier at their condo, most times I'm stood in a line waiting for people to count out their pennies π (1 & 2 baht coins) to pay the courier, it's really annoying.