Mavideol

thanks for the feedback but has been sorted out

Agree with all the conflicting info, all is working the kid is happy & me too, thanks for taking the time trying to help

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appreciate if mod close topic

All sorted out, problem with MB, they change laptop. The ACER and the majority of newer machines they all come set as UEFI (BIOS is kind of an old system but quite sure you know that). They still call is a Bios because it sound better and easy to pronounce but they are NOT set as AHCI unless one changes the registry but won't discuss that as that's not the point anymore. Yesterday you asked me couple times to copy paste certain step operations to run from the CMD command, I didn't answer you because I thought that you could figure out that I was answering you in on machine and at the same time working on my kids machine, thus copy paste not an option. I tanked you for all your assistance and want to make sure you know I did appreciate all the efforts, although not a computer wizard and I never claimed to be anything like that or similar, I do have enough knowledge to complete certain set up/settings tasks and I did not make a mess of things as when arriving at the store yesterday afternoon the tech guy on site run a couple tests and found something wrong with the machine, he claimed to be the MB and immediately offer to replace as it was less then 7 days purchase, I accepted since the kid didn't have any important documents and/or files to save, whatever she had the guy backed it up, after 1 hour or so they handed back the new system with the backed up files installed, had diner in town with family and drove back again +/-2 hours arriving late in the night, this morning the kid started to work on the new machine and all has been good, she's happy then I am happy, thanks again

that was a correct assumption, thanks for the clarification

Again thanks for all the help but have to go. Kindly accept my apologies if I didn't follow your recommendations, maybe my misunderstanding, in any case all was appreciate, thks

ok going to do it the way u did, typing the command

powershell is command prompt same and used admin

thanks for all your help, going to the store now, have a good day

the command was typed on the PowerShell C:\users\name it appears the problem could and I mean could be due to the UEFI and not legacy Bios

https://getproductkey.net/how-to-upgrade-windows-10-home-to-pro-for-free/ https://getproductkey.net/how-to-upgrade-windows-10-home-to-pro-for-free/ : The term 'https://getproductkey.net/how-to-upgrade-windows-10-home-to-pro-for-free/' is not recognized as the name of a cmdlet, function, script file, or operable program. Check the spelling of the name, or if a path was included, verify that the path is correct and try again. At line:1 char:1 + https://getproductkey.net/how-to-upgrade-windows-10-home-to-pro-for-f ... + ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ + CategoryInfo : ObjectNotFound: (https://getprod...o-pro-for-free/:String) [], CommandNotFoundException + FullyQualifiedErrorId : CommandNotFoundException

https://getproductkey.net/how-to-upgrade-windows-10-home-to-pro-for-free/ https://getproductkey.net/how-to-upgrade-windows-10-home-to-pro-for-free/ : The term 'https://getproductkey.net/how-to-upgrade-windows-10-home-to-pro-for-free/' is not recognized as the name of a cmdlet, function, script file, or operable program. Check the spelling of the name, or if a path was included, verify that the path is correct and try again. At line:1 char:1 + https://getproductkey.net/how-to-upgrade-windows-10-home-to-pro-for-f ... + ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ + CategoryInfo : ObjectNotFound: (https://getprod...o-pro-for-free/:String) [], CommandNotFoundException + FullyQualifiedErrorId : CommandNotFoundException

DISM/online /get-TargetEditions DISM/online : The term 'DISM/online' is not recognized as the name of a cmdlet, function, script file, or operable program. Check the spelling of the name, or if a path was included, verify that the path is correct and try again. At line:1 char:1 + DISM/online /get-TargetEditions + ~~~~~~~~~~~ + CategoryInfo : ObjectNotFound: (DISM/online:String) [], CommandNotFoundException + FullyQualifiedErrorId : CommandNotFoundException

you could be right that's why I decided to stop and tomorrow will see what we wrote and maybe try one more time, but again my main goal would be to change Bios to AHCI and my frustrations would go away

sorry my mistake model is N22Q21 Acer Aspire Vero

I follow your instructions it didn't work then went to jaimaai instructions they didn't work either, then follow microsoft instructions ithey didn't work either, I appreciate very much what you and the other members did trying to help, I really do I give up and will go back to the store and ask the tech to undo whatever he did, it's a 2 hour drive each way but can't deal with it anymore, thanksk a million

tried that link but it appears Acer doesn't like to change the BIOS maybe have to drive 2 hours back to the store and have a go with the owner https://community.acer.com/en/discussion/652957/why-cant-i-change-boot-mode-from-uefi-to-legacy-on-my-aspire-5-a514-54g-51as yes as the kid would have a similar system to my current one and easy to help her if anything happen. First time buying Acer as all my systems are DELL and know how to navigate them, ACER appears to be more complex

I did and it said can not complete action as file was missing.... at theis time my last option is to try to change the BIOS from SATA to AHCI it that happens I will clone my old samsung into the new one and will have 2 same systems but so far couldn't access BIOS or able to change BIOS

done all of that ... final result is that it says I can't upgrade as I already have a copy of windows, thanks for all your help, it's dinner time for me, I give up and will format the disk and proceed with a clean installation, again thanks a lot after all I have done it just keeps coming back with same installation, check the photo

completed the task, copying the ei.cfg to the USB with the installation media and will cross my fingers

u r correct it was @JaiMaai and forgot to thank him, my bad

thanks, hope u had a good dinner and I didn't bothered too much... reading it thru and will let u know the outcome

am doing it now as (sorry) but forgot u gave that option, it's almost complete