I couldn't disagree more adamantly, which seems to be the theme of our recent exchanges. There is so much evidence to the contrary.
The thing is, in 2023 there is not the evidence that you claim, a couple of anonymous AN posters making claims about their unconfirmable experiences with unnamed companies is not enough evidence to rationally dispute the actual figures that anyone can access.
The claims statistics for the insurance industry, in general, supports the fact that the majority of claims are settled in the policy holders' favour.
Re your link (that I don't think you read), something more up to date than 26-years old would bolster your argument...
"the company’s former CEO, Jerry Choate, admitted in 1997 that the company [Allstate] had reduced payments and increased profit".
Even the most recent reference, 2007, is 16 years ago and the insurance industry has changed a lot in the last 20-30 years with stronger regulations and regulating bodies.