Yes and having spent 37 years presiding over the eventual fall of this once great airline did he learn anything?
I have yet to see any evidence of anything other than rip off ticket prices.
In an effort to remain loyal I paid £900 return LHR BKK LHR and the sister offshoot Thaismile hammered me for 6,000baht return BKK to KK, BKK, both sets of prices are grossly unfair and unjustified.
These were astronomical rip off prices especially as respectively they used to be £450 to £520 and £680 on a very bad day return LHR and 2400 Baht return BKK to KK so now I have weighed up the time wasted waiting in the airports for domestic flights and decided to take the bus and enjoy the ride in good air conditioned comfortable lay back seats whilst watching a movie on my iPad.
Wakeup T/A you are losing loyal customers because of your self imposed intransigence and if you continue on this path your creditors will see you for what you have become.