I would say my experience was OK, but the same happened, no hash, so they sent something else, which smokes OK, but nothing to say what it was.
Got the Moonrock I really like and at b120 Gram excellent, have seen this in shops 400 plus, also got soon Strawberry Banana B130 which again i thought excellent value
Very poor communication, the website says login, but nowhere to register that I could find.
I would use again as I like their prices