Just got in from an hour and a half in Krungsri bank getting the app to work on new phone, last time it was over 2 hours. Lots of confusion, 8 forms to sign which had to be re done for some reason and a big problem as they had an old passport number on the system, went on and on about that. No smiles, strangely enough my PW did not work and they insisted I forgot it. Then 45 mins in AIS trying to get an internet problem sorted, blamed on the bloke who saw me last time, no smiles there either. ☺️