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When someone takes their anger out on you, it can be very hurtful and confusing. You may wonder what you did wrong or how you can make them stop. However, you should know that their anger is not your fault, and you don’t have to tolerate their abusive behavior.
Here are some tips for navigating other people’s misplaced anger and protecting yourself in the process:
Stay Calm and Composed: When someone redirects their anger and frustration at you, remain polite but detached. Say something like, “I understand you’re deeply upset over frozen pension, more than likely paranoid but there’s no need for hostility.” If they continue raging, remove yourself from the interaction. You don’t need to subject yourself to abuse.
Remember It’s Not About You: Their anger usually isn’t about you. React with empathy and total compassion. Say, “It seems like you’re going through a horribly money-less frustrating time. I’m sorry to hear that dickhead.” Your level-headedness may help them gain perspective and calm down., tell them to cook some sausages
Avoid Defensiveness: Don’t make excuses or get defensive. Remain neutral. If an apology is warranted later, offer a sincere one lol. But in the heat of the moment, stay centered.
Seek Support: Get them to talk to a friend or family member to decompress. Their anger and insults say more about them which is true " thick as pig<deleted> comes to mind", so don’t internalize them. Release any negative feelings so you can remain detached and gleefully happy with your unfrozen pension well done,and you especially true and in control of your own reactions.
Remember, you deserve respect and kindness, even when the frozen pensioners display are struggling desperately, perhaps doing self harm, with their uncontrollable emotions1.