The place is a mess. The website is almost all Thai. My daughter got more information from UK than I was able to in Thailand. As in almost all walks of Thai society, emails in English are never answered.
Just back from a Bangkok airways flight to Samui. I remember when they had a lounge and free coffee, now it's a shabby mosquito ridden dump. Unfinished paintwork, exposed plaster and, here's the perfect welcome to Thailand for all INTERNATIONAL travellers; if you want a drink you have to have PromptPay on your phone!
The carpark was roomy, some of it in shade; the long stay carpark rates for eight days was the equivalent of two taxi journeys tho' I had to wake the guy up to pay.