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rikki

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Posts posted by rikki

  1. Last time I went to get an extension to My 30 day Visa exemption/VoA on Medical grounds I took the letter from the Doctor in English and Thai, but was told that I needed to get another form which they gave me filled in at the hospital.

    Does anyone know the official name/number of this form?

    I need to get a new one and the hospital dont seem to know what I'm talking about, nor can I get an answer from Chiang Mai Immigration on the phone.

  2. With some major passport renewal and Visa problems, I emailed ChiangMai Consulate over a week ago,and still have not heard from them

    So I emailed the British Embassy and hoping they will reply before its too late.

    Their automatic reply included " the Consular Team will reply to you at the earliest opportunity within the Embassy’s 20 working days timeframe"

    So how long should I wait before I telephone them or drop in?

  3. I got a DHL ref No,at my Trendy appointment and was told to call them in a day or two to get a tracking number, Whether or not that will count as a Reference for HMPO I do not know

    Ref No DHL 93xx xxxxxx Number +44 300222 0000

    So is that a UK DHL phone number?

    The number they gave you is the HMPO UK Hotline.

    The DHL Number will, I guess, be the package number carrying your application to Liverpool HMPO..

    OK I tracked it, it was signed for by R.Moron at Liverpool on June 11

    Actually it arrived in Liverpool on 13 June, my mistake.

  4. I got a DHL ref No,at my Trendy appointment and was told to call them in a day or two to get a tracking number, Whether or not that will count as a Reference for HMPO I do not know

    Ref No DHL 93xx xxxxxx Number +44 300222 0000

    So is that a UK DHL phone number?

    The number they gave you is the HMPO UK Hotline.

    The DHL Number will, I guess, be the package number carrying your application to Liverpool HMPO..

    OK I tracked it, it was signed for by R.Moron at Liverpool on June 11

  5. When I visited the Embassy the very helpful consular officer gave me a hard copy of the relevant complaints procedure re passport services.

    It may be worth some guys putting their experiences down in writing and sending it off to the relevant people - I will be doing so when I eventually receive my passport. I was told that I should copy my comments/complaints to [email protected] since my comments relate to the system in general rather than one specific issue. A prime example is that we are told that we can expect "special provisions and services for people with disabilities" - I would like to know specifically what special provisions are in place for aged and infirm UK residents in Thailand, particularly those who live some distance from Bangkok.

    living in Chiang Mai, and currently on a Visa on Arrival extension on medical grounds(doc says I'm not fit to travel as I have a leg injury),

    I emailed HMPObangkok to ask if it was strictly necessary for me to go to bangkok for the interview.

    I dont believe they read nor understood my email, they simply responded with

    "For apply passport renewal the applicant need to apply in person in Bangkok, Thailand only."

    It would help them to be taken seriously if they can write english properly

    Why e-mail HMPO Bangkok - it's VFS. You need to contact HMPO in UK.

    You can quote from their published guidelines:

    "What you can expect from us

    We aim to provide a high standard of customer service in all our dealings with customers. You can expect:

    • staff to be polite, helpful and professional

    • passports to be issued in line with our published standards

    • details on your passport to be correct and your supporting documents to be returned promptly

    • registration certificates to be issued in line with our published standards from the General Register Office (GRO)

    • special provisions and services for people with disabilities

    • clear and helpful explanations from our staff if you are denied a British passport because of citizenship or on other grounds"

    I contacted HMPO UK via the form on the website, I couldnt find an email.

    I explained that I had an injury and asked if it was absolutely necessary to go to bangkok twice

    This was their reply;

    "If you wish to apply for, renew or replace a British passport and you are resident outside of the UK you will need to use the following link:

    www.gov.uk/overseas-passports "

    Which wasn't very helpful

  6. When I visited the Embassy the very helpful consular officer gave me a hard copy of the relevant complaints procedure re passport services.

    It may be worth some guys putting their experiences down in writing and sending it off to the relevant people - I will be doing so when I eventually receive my passport. I was told that I should copy my comments/complaints to [email protected] since my comments relate to the system in general rather than one specific issue. A prime example is that we are told that we can expect "special provisions and services for people with disabilities" - I would like to know specifically what special provisions are in place for aged and infirm UK residents in Thailand, particularly those who live some distance from Bangkok.

    living in Chiang Mai, and currently on a Visa on Arrival extension on medical grounds(doc says I'm not fit to travel as I have a leg injury),

    I emailed HMPObangkok to ask if it was strictly necessary for me to go to bangkok for the interview.

    I dont believe they read nor understood my email, they simply responded with

    "For apply passport renewal the applicant need to apply in person in Bangkok, Thailand only."

    It would help them to be taken seriously if they can write english properly

  7. What happens when you are too sick to travel when your visa runs out?

    If you broke a leg and cant walk, can you get a visa exemption or something with a letter from the doc?

    If you are currently on a Visa on arrival, and need to get a tourist visa from another country, to stay in thailand a bit longer, is there a procedure to follow to get an extension based on the advice of the doctor?

    Or you have to jump in a wheelchair to the nearest border/airport?

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