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ianguygil

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Everything posted by ianguygil

  1. I didn't read this whole thread so please excuse if already answered There is no need to open an account. We do offer accounts but the are not FDIC Insured. And as I said no need if you just want to move funds. This link will help. If you still need help the please PM me Ian Transfer money from the US to Thailand via Bangkok Bank’s New York branch
  2. I will get you the actual requirements from our Consumer Banking people, hopefully with a link to our Website so you can bring this with you.
  3. Understood For anybody in the UK you an contact London Branch, in the USA you can contact New York. Contact details are on our Website www.bangkokbank.com
  4. You can contact our branch in New York and possibly they can help you. Please PM me and I can get somebody to get in touch with you Ian
  5. To enhance transaction security and application efficiency as well as support new features, upcoming Bangkok Bank Mobile Banking versions will only be supported on iOS version 13.0 & above and Android version 7.0 & above from September 21, 2023 onwards. Bangkok Bank Mobile Banking
  6. It is iOS 11 for APPLE and ANDROID 7 and up for other phones
  7. Without any specifics I can't really answer, ANDROID is a hard one because it is Open Source. Most (80%) of our customers use ANDROID and the vast majority have no problem. If you look at SCB or KBANK on Play you will see many issues with it not running on certain devices too. I would call 1333 to get some more expert help or I would send me your details I can get someone to help you. Please do so ONLY via PM not on this public forum. SCB uses FLUTTER for ROBINHOOD which is designed to use a Canvas to prevent such problems, but even that App has problems if you look on PLAY. So as I said, ANDROID is a challenge We support from ANDROID 7 up I believe.
  8. OK. Here is the answer I got from the guy who is the overall Tech Lead for MB. I run Digital overall, not just Mobile, and have hundreds of staff (who are 99% Thai). This guy lives and breathes Mobile Banking. "You can use a second phone to register/activate mBanking app. During the activation process, users will be asked to remove the previous phone (to confirm whether they want to use a new phone instead)." So you can do it as a part of the setup of the new phone. I thought it must be this otherwise you could end up with no functioning device for some period in time, but I will only ever tell you what I know, not what I think. Thank you for your interest in Bangkok Bank
  9. Actually I have no idea, let me ask my team. When I did it recently I did not really take note of all the steps but it was really quick. I will ask and get back to you. I used to have 4 or 5 phones registered before this BOT regulation.
  10. The Bank of Thailand no longer allows banks to provide Mobile Banking on multiple devices. So we need to limit it to one active device. So when you add a new one the old one is deactivated.
  11. We protect against VM's which is a hacker tool to run various kinds of attacks. We use multiple approaches to detect this
  12. Like I always say, if anybody really can't sort this out I can get somebody to help you, so you can PM me and we will deal with this all offline, and not on a public forum. Hijacking accounts is one of the major attack vectors so we (and all banks) need to balance convenience with security. I have setup several new phones with no problems at all using SMS. If you are not in possession of a registered Thai SIM that is an issue for the SMS, but if you do have one you can activate from abroad, we do not block that as with other banks. On another subject I also saw a lot of discussion when reading this forum on FCD (foreign currency deposit accounts) and some banks needing you to move money into THB they back out again. Here is a link which explains a lot for expats in Thailand with a particular focus on FCD. I keep multiple FCD myself and it is really straight forward. Again, any questions about your own personal banking situation with Bangkok Bank please PM me. This is NOT an officially supported Bank channel and I drop in occasionally to help out them we will move to PM. I have helped many forum members over the years and this is not a sca as the moderators will confirm. Please click on this link or please use GOOGLE to search "Bangkok Bank FCD Account for non residents" Ian FCD Account for Non-Residents (bangkokbank.com)
  13. FATCA "The Foreign Account Tax Compliance Act (FATCA), which was passed as part of the HIRE Act, generally requires that foreign financial Institutions and certain other non-financial foreign entities report on the foreign assets held by their U.S. account holders or be subject to withholding on withholdable payments."
  14. One last point. We do not block access to our websites or our apps from abroad. I use the al the time (tomorrow in fact I will be overseas). But we do block countries with sanctions in place
  15. Clearly as a bank we can't talk about exactly what we use or how it works. But there are proprietary solutions which absolutely allow us to see "through" most commercial VPN's. If we can't see through it we will block it. IP is so easy to spoof that we would never rely on it for a location. Sorry but I do not mean to be evasive. But you can understand we would never name the exact products that we use.
  16. It applies to FATCA and to other controls. US citizens are subject to FATCA checks. So it is not your residency, or the location of the Bank in some cases. It can also be affected by the Citizenship
  17. Because somebody was providing details about Vanguard which they noted was a US company. Also I noted that SCHWAB have a pretty good UK presence so it may work for the SHCWAB UK App too. Seems reasonable to me. Maybe not to you. For those relying on VPN, we have a product which allows us to "see through" VPN. And while we do not block we do know it and it can count in a risk rating. Others do this too. So do not think that most VPN are invisible/transparent. They are not
  18. SCHWAB app works from Thailand. Plus you can use your Thai address and not have to hide behind the address of a friend in the USA I assume SCHWAB UK App would do the same. That is a hunch. I do not know it and do not use it even though I have UK citizenship too.
  19. Regardless of which Bank you choose, and i would obviously recommend you use Bangkok Bank, you should ask for a special rate for such a large transfer. Anything over about $100K USD should be eligible for a better rate which will make a real difference. While it may be a few points, multiple by hundreds of thousands it will all add up So please go to the Bank. Explain the source of funds (both legally required and what we should all expect and want) and ask for a preferred rate from their Treasury
  20. I do this myself a couple of times a year. It is smooth - just make sure that your bank details in the USA are right. If you are sending a large amount at any point it is worth asking for a special rate, but 100K THB will get the street rate which is good. I always tell people to simply divide the currency you purchased by the currency you sell to see the true rate. Other services can be deceptive hiding fees, commissions and spreads. Also you need to consider the credit worthiness of the company you are using to send your money. With us sending via SWIFT this is not an issue. PM me if you have any problem
  21. This is required now by the Central Bank. We are no longer allowed to offer Mobile Banking on multiple devices.
  22. The reason for the Facial Recognition in Apps in Thailand is to prevent fraud. Thailand is in a special situation in that the settlement is immediate, funds are available to the recipient when the transaction is confirmed to the sender. So many of the inefficiencies and the opportunities to intercept fraud do not exist here. Thailand is a leader in Mobile Banking in many ways The reason that this does not work seamlessly for non-Thai is the lack of a National ID card. That card has an image which is leveraged for the FR technology to match the face with the transaction to that on record. Things like liveness detection are to be built into the App. Thai banks have been instructed to do this by the regulators. If they have not done so they are liable for any fraud even if the customer has done many unwise things, like downloading fake Apps, particularly in the area of Accessibility. The only way to get an image for a non-Thai is to physically meet with the customer, and the best way to do that is in an official Bank branch, whereby we have the equipment and the trained staff to do this. I see that some banks allow non-Thai to continue without the need for FR, but that is a temporary solution I am pretty sure. You will need to do this one way or another. I am also glad to see that our branches (Bangkok Bank branches) are performing well in this task. If you have a specific question please PM me or ask me here. I will not answer for other banks and I will not respond to impolite comments or questions. If you want anything specific to your account I will help you offline. Not here. I am always horrified by the amount of plain unfair and negative comments about Thailand and Thai people here. Comments about not trusting Thai banks are pure bigotry. Thai banks are among the best capitalized banks in the world. The reason that many large foreign banks are not here is that the market is so competitive. They have simply pulled out of consumer banking. The list is long. ANZ. RBS, HSBC, CITI, STANCHART among others. All have pulled out of consumer banking in Thailand in the past 15 years. And they did so because it is too competitive here. I would put the Mobile Banking Apps of any of the leading Thai banks up against any from the USA, UK, Australia, NZ etc. Even many of the Singapore banks do not compare.
  23. Please contact me via PM if you need help and I can get somebody in NY or in Bangkok to advise you of what is possible. Clearly you would not want us just to allow anybody to say they own your funds and wire it out of Thailand so we would need some proof of identity. So as I said, PM me and I will get somebody to help. Strangely I am on a flight to the US and I will be in NY the middle of next week, so I can always talk to the Branch Manager if needed. Thank you for your business.
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