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ianguygil

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Everything posted by ianguygil

  1. Please send me a message if you still need help. You should be able to get this resolved by calling 1333 but if not let me know We strive to serve customers while retaining their trust and preventing fraud. To some that may be Picky. You should be able to use 3DSecure if that site supports it via One Time Password SMS
  2. Please contact me via PM if you need help still. I can get someone here to help you directly to find out what happened and what to do. Please understand we would not return funds unless we had no option
  3. It is possible in any branch. PM me please if you have any problems. I can help to straighten out. Foreigner without work permit Passport A reference letter issued by one of the following institutes or organizations or required document Embassy located in Thailand An overseas bank where the customer holds an account sent via SWIFT Trusted individuals such as a Bangkok Bank staff member or customer, director of a private company, permanent residence in Thailand, government or private educational institutes located in Thailand trusted by the Bank Trusted companies, e.g., an employment letter from the company if the customer is in the process of applying for a work permit. Document showing ownership of a fixed asset such as a condominium sale/purchase agreement (a condominium which is acceptable to Bangkok Bank) Or a property reservation agreement valued at 100,000 baht or more with a reference letter from the property developer that is acceptable to Bangkok Bank. Notes: Contact addresses for both Thailand and overseas must be provided (hotel and P.O. Box addresses are not acceptable).
  4. Please feel free to contact me via PM and I can help you with any of this (or get somebody in BBL who actually knows something to help ????). I am sorry I just saw this. Thank you for your business and for your interest in Bangkok Bank. Please PM me then you can post whatever you want here, except for my contact details. Thank you
  5. Well. There are many, many people on this forum I have helped over the years who will vouch for me. I am a direct report to the CEO of Bangkok Bank. Accusing people of dishonesty is not polite at all.
  6. Transfer money from the US to Thailand via Bangkok Bank’s New York branch If you need more help please PM me and I will give you my Bank email
  7. Ok. I will note something here while the official communications are coming out. This was a false positive. The AV vendor has acknowledged that and is making a fix. We rebuilt our App and resubmitted it just in case. But the actual root cause was the AV. It is always better to get a False Positive than a False Negative. ANDROID is open source, so it is the complete opposite of the Walled Garden approach of APPLE and iOS. So please don't be concerned, we are not giving you malware. But I congratulate all of you in sharing and notifying just in case. Thank you again for all your business and your interest in Bangkok Bank
  8. That is absolutely not correct. Please contact me via PM and I will get someone to help you. We are of course accepting new business. PM, then I will give you my Bank email and believe me someone will help you
  9. You can send me a PM and I will get somebody to give you the options based on your specific circumstances. I will give you my Bank email. Then you contact me that way on an official Bank channel. Then we can help. Thank you Ian
  10. Check digit - Wikipedia Check Digits 101: How do you code a Check Digit algorithm for generating PRO numbers? (ibm.com)
  11. Just a very quick note on this An account number is an identifier. It is nothing to do with authentication. That is why account numbers are printed on checks (cheques), on credit cards, and why in Thailand you can even do a "reverse lookup" of the name of an account. Thai banks definitely use Check Digits to ensure there is no transposition of numbers. Otherwise the accounting would be an absolute disaster. That is why it is so easy for applications and websites to detect errors made when entering an account number. The length of an account number is nothing to do with security. It is either an indicator of the size of an institution, but more likely some "intelligence" is built into the account number which leads to it being longer. With an account number like a credit card / debit card, this is true because of the BIN which identifies the Bank and network. But for an internal account number this is less and less the case. For example, having the "branch" in the account number, which makes it longer, is no longer relevant in a largely digital world.
  12. The limit is based on 2 things Firstly the physical ATM, various machines have different limits based on the physical number of notes it can dispense at 1 time. This is for the oldest and smallest ATM's 20, and for the largest 50. It depends on the denomination of the notes available. So if 1,000 THB notes, 20,000 to 50,000 Secondly the limit you set for your account Thirdly your "daily limit" which is set by you and the Bank, and the type of ATM card that you have (not a physical thing, a "product" thing). We set a daily max of 500,000 Baht for our card with the the highest product limit. Fourth how much cash you have ???? Pretty much all of this is true for the other Thai banks too. We all buy ATM's from the same companies. Ian
  13. Nor am I wrong about the UK. I arrived on August 29. I left on October 1. I did not talk about the rules today. I talk about when I travelled. As for your fantasies about the Thai authorities being dishonest and the Western ones being so clean and correct, it is the type of racism that always makes me wonder why foreigners are members of a Thai forum if they dislike Thailand so much. The numbers or people dying are comparable. If you look at the Excess Deaths in the UK, in the USA and Thailand, it seems that the UK and USA are way under counting. Russia is the worst, but the UK is no role model at all.
  14. I did it in May and I am not wrong I arrived on May 23. I left on June 15 after my 2nd shot. My son and I have US passports. My wife has Japanese. Neither nationality had to do these things
  15. I very rarely write anything personal on this forum, but i have more experience with this than most given that I have been out of Thailand and back in twice since May. First to the USA then to the UK when my son started at UCL. So here goes I would say that everybody needs to understand that the period between the actual test, and boarding the flights, is when it seems most people are infected, and this can be up to 72 hours (3 days). The flights I took all required that we wear masks all the time, even in toilets (which I don't know how they check) and I was right up front so nobody except my wife and son were sitting close to me. Entering the USA is actually frightening because there is no mention of COVID really apart from the need for a test prior to boarding the flights, So while the whole rest of the world seems to have all kinds of rules on arrival, there were none in the US. I have dual citizenship, but my wife is Japanese. She had no requirement to do a test or to report to anything.. Flights to the UK have the same PCR test requirement 72 hours or less before the actual takeoff. On arrival in the UK as a citizen I had to fill in a form prior to departure and prepay for a COVID test to be pre-delivered to my accommodation and I had to return this via registered first class mail within 2 days of arrival. All went smoothly and the PCR test result came in fine. Should I have tested positive I would have had to go into a special hotel and quarantine is my understanding, so much as in Thailand except that the hotels are <deleted>. And expensive. And small. When my wife arrived in the UK she came through Spain for a few days. She was contacted a few days later to say that somebody on the flight from Barcelona had subsequently tested positive for COVID. So she was required to do a PCR test which was negative and she was free to go around. Again, should she have tested positive she would have been required to pay for and to stay in a hotel because we have no residence in the UK On my first ASQ in Thailand on return from the USA I paid for a Service Flat and I did the full 15 nights in quarantine with 3 PCR test. On my return to Thailand from the UK I did the Phuket Sandbox. I PCR test on arrival and 1 a few days later. Fantastic. Stayed at the Kata Thani and the accommodation was half of the cost of a <deleted> hotel in the UK should I have needed to quarantine for a beach front room. I would make the following observations 1: in Thailand many more people wear masks than in the UK. London was ridiculous and Cornwall not much better. It is no wonder they get 40K cases a day 2: In the US masks depend on which state. I have a home in California (SF) and almost everyone had a mask on. I have a place in Lake Tahoe (Nevada) and almost nobody has a mask on. Idiots. 3: Thailand is very clear and well organized for the entry and the quarantine. I really don't get what people are complaining about. I did my COE process twice, no problem, no confusion, polite and efficient On the whole insurance thing, it depends what kind of insurance you buy. You have to have insurance to cover getting sick. If you buy cheap insurance it may not cover you for quarantine even if asymptomatic. You get what you pay for. The people complaining about Thailand being the "COVID center" are just plain wrong. The thing is to "look at the deaths". The UK has 260 something today. Thailand has 60 (approx). This is a lagging indicator by about 2 weeks, but Thailand is clearly safer and people are less stupid that in the UK and in the USA. Except for the expats I see in the bars around where i live in the center of Bangkok, Thai people seem to sit outside and congregate in small groups. Exactly what people think they are doing in an enclosed bar cheek to cheek with other people during a pandemic is a question for every nation to ask.
  16. Without being difficult, your friend himself will need to contact the Bank via an official channel (branch, contact center) and he/she will need to discuss their needs There is no way I can touch this here.
  17. My pleasure to at least help to clarify things when I can. This is pretty self explanatory, it is WISE who has made a change and the local correspondent (the Bank they send it to) effectively strips off the information which tells us it is for your visa process. I have asked the Bank to talk to WISE and find out why these are not coming directly. But as I said when first involved in this, we are not involved in the routing of the payment to us. WISE effectively matches/nets transactions paying from their accounts with banks in many countries. A bit like FX Netting but for payments. So they must have more in THB with one bank one day, so they route the Thai payments through them, then another bank another day, thereby managing their positions. Again to note, I have not read through all these posts. But it seems the right message has been received. I am happy to help when I have time. Please send me a PM if you need to get my attention because I do not spend much time on this forum, even though I enjoy it when I do. FYI, I am a direct report to the CEO so I can easily ask other parts of the Bank to respond if customers need support. We appreciate your business.
  18. The routing of the transaction (i.e. which correspondent bank they use etc) is up to WISE not to the Thai banks. They have all kinds of algorithms I assume and "netting" of transactions to save money before they generate the local clearing transactions to move the money to the beneficiary (i.e. you). I will get some more info on what is happening on our end, but you should really understand this point that with a 3rd party the "transaction routing" is actually done via the sender's bank or some of their intermediaries. There are so many of these 3rd party payment providers now that it is hard to keep up with all of their practices and some of that is their proprietary data (how they net, route etc.) I understand that this is frustrating and we will provide clarity on our side as soon as we can. But we do not control it end to end, you should probably ask WISE too. Please note I am not reading all the messages in this thread. If you have a specific question please PM me. Otherwise almost definitely I won't see your question
  19. Actually not radio silence at all. I'm just busy and as I always say I help out here in my spare time, while waiting for meetings to start, not as an official and supported service of the Bank I have people looking into this and into the potential support of foreign phone numbers. Actually, SMS, which gives us the "what you have" of strong authentication is something we are trying to get away from. But as expats cannot use NDID, I think it is something that we will need to keep supporting for a while for them. I will not in any way announce anything here, but we are looking at the issue mentioned with WISE and we are looking into the whole issue of people who spend much of their time offshore. I normally travel a whole lot and I always have my Thai phone connected, but that is not a reasonable option for those on a limited budget on a retirement visa I understand. So please give us some time to look into this. It is something getting attention. I did hear directly from one of the members here who has my Bank email and he knows what I am saying is valid. Please never assume any kind of service level on this forum. We have no official presence here. And as usual I will completely ignore people who make snide remarks or questions my intentions for helping out here. Some people really need to get a life Thanks again to all who trust us with your business. It is appreciated Ian
  20. Thanks for your kind words of appreciation. We are grateful for your business and it is our pleasure to provide service. I will pass on your kind comments to our Credit Card Division. The security and satisfaction of our customers is our highest priority and it always nice to know when this is appreciated Ian
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