Hi, I have signed my wife up to Bitkub and have level 2 with Kbank all connected to the account and verified. I am trying to test a withdrawal of THB converted from USDT , just 3,500 baht. Everything works fine and I press the receive email to confirm transaction (as it’s the first) but the email never arrives and there is no transaction history of it even being attempted on Bitkub. I have spoken to support but they just suggest changing bank (even though K bank is their no1 choice) and changing browser , internet connection but obviously not looking at their own end. All other emails from Bitkub arrive promptly but not this one. Any help or suggestions would be appreciated..thanks