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Don Mueang traveller denied Malaysia flight over stamp

A foreign traveller says he was stopped from boarding a flight from Bangkok's Don Mueang Airport to Malaysia after staff decided his passport was damaged because it carried a souvenir stamp from Peru's Machu Picchu.

According to the traveller, airport staff checked the matter with Malaysian authorities and told him that the passport could not be accepted for the flight.

The account has prompted questions about souvenir passport stamps, and about how the same document was apparently accepted when the traveller entered Thailand.

Souvenir stamp led to refusal

The traveller initially posted a video describing the experience, but later removed it after attracting criticism online.

Some commenters questioned why a non-official souvenir stamp had been placed inside an official travel document. Such stamps are often offered at tourist attractions, but passports are government-issued documents intended for official immigration endorsements and visas.

For travellers, the case is a reminder that an airline can refuse boarding if it believes a passenger's documents may not be accepted at their destination. A ticket and a valid visa, where required, do not necessarily guarantee that a carrier will allow a passenger to fly if there are concerns over the condition or markings in a passport.

Entry to Thailand remains a question

Online users also raised a separate point: if the passport was judged damaged at Don Mueang, how had the traveller used the same document to enter Thailand?

The traveller's account does not answer that question. It is not clear when he arrived in Thailand, which border point he used, or whether immigration officers had noticed the Machu Picchu stamp.

Anyone concerned that a passport could be seen as damaged should contact their embassy or consulate and their airline before going to the airport. Replacing a document can take time, and an airline's decision on the day of travel may leave little scope to resolve the issue before departure.

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Picture courtesy of Khoasod

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18 August 2026

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jacko45k Star Member

jacko45k

Advanced Member

What Nationality was the rogue passprt?

Jim Waldron Gold Member

Jim Waldron

Advanced Member

Wow, this is what I found out about "souvenir stamps"!

For the record, in 2020 British traveler Tina Sibley was denied boarding for a flight to Phuket by Qatar Airways due to a souvenir Machu Picchu stamp in her passport.

Sibley was forced to obtain an emergency passport and incur significant costs after the unauthorized stamp was deemed to deface the official document.

It seems that it's the airlines blocking travelers at the check-in gate. Because, if an immigration officer rejects your passport at your destination, the airline is legally forced to fly you back at their own expense and also face government fines.

Reference: ICAO Annex 9, Chapter 5 (Inadmissible Persons and Deportees).

The Rule: Under international aviation law, the aircraft operator that transported the passenger to the destination country is legally bound to assume immediate responsibility for them if they are denied entry. The airline must transport the passenger back to their point of origin, or to another place where they are admissible, using its own next available flight.

While there is no single international treaty that explicitly lists "souvenir stamps", your passport is sovereign government property, meaning national legislation determines its validity.

For example, the US, UK, and AUS governments explicitly mandate that only authorized consular or immigration officials may alter the document. Placing a novelty stamp on government property technically constitutes unauthorized defacement, automatically giving other nations legal right to reject it!

FlorC Platinum Member

FlorC

Advanced Member

Bureaucracy , making a mountain out of a molehill.

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