A clothing shop in Rayong has reported a customer to police after she allegedly defecated in a fitting room and left behind her trousers, according to staff and the shop owner.
The incident happened on July 21 at a shop on Sukhumvit Road in Ban Chang district. The owner said the woman has until the end of next week to contact the business voluntarily, after which legal action may be pursued using CCTV footage.
Customer asked to use the toilet
Shop assistant Joom, 49, told reporters that the customer arrived at about 3.20pm in a dark blue sedan. She was wearing a black T-shirt and white trousers.
The woman entered the shop and loudly asked to use a toilet, Joom said. Joom added that she believed the customer appeared to be under the influence of alcohol, although this has not been confirmed.
Joom said she directed the woman to the shop's bathroom. However, the customer reportedly took a pair of shorts from a display rack and went into a fitting room instead.
Picture courtesy of Channel 3
After she left the premises, staff noticed a strong smell coming from the changing area. Joom said she went inside and found faeces on the floor, along with the woman's trousers.
She photographed the registration plate of the sedan before contacting the shop owner.
Shop staff cleaned the room
Employees cleaned the fitting room themselves, according to Joom, who described the experience as distressing. She urged people facing a medical emergency to tell staff, saying employees were prepared to help customers when needed.
The owner later gave Joom 500 baht as a gesture of appreciation. She subsequently filed a police report and said she hoped the customer would accept responsibility before court action became necessary.
The shop owner has said CCTV footage will be used as evidence if the woman does not come forward.
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25 July 2026
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