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Thai hotel wedding disrupts British woman's three-day stay

A British woman has described how a three-day wedding at a five-star hotel in Thailand disrupted what she had expected to be a peaceful break after a long flight.

Angela Epstein, journalist from Manchester, said she and her husband arrived to blue skies, spacious rooms and sea views, but soon discovered that a large destination wedding was under way. The celebration included lawn games, an MC using a loudspeaker and, later, drunk guests and a DJ set.

She said the noise began while they were at breakfast on their first day, with a "relentlessly chirpy" master of ceremonies calling out: "Are you having FUN?"

A wedding guests had not expected

Epstein said hotel management sent a letter advising that a wedding was taking place and that some areas could be unavailable. It ended with the message: "thank you for your understanding".

She argued that guests should be warned before booking when a wedding or private event is likely to dominate a hotel stay, particularly after they have travelled long distances and have little practical option to move elsewhere.

Destination weddings have become increasingly popular, including in Thai beach and resort locations. For foreign visitors and expats planning a quiet staycation, the issue is worth considering before paying a non-refundable rate.

Hotels may list the possibility of on-site events in their terms and conditions, but guests can also contact the property directly before booking. Asking whether any weddings, corporate functions or exclusive-use events are scheduled during the stay can provide a clearer answer than relying on a general booking description.

What guests can ask for

Epstein said she complained immediately and requested a remedy. In her case, the Thai hotel removed charges for all extras during the wedding period, including lunches, dinners, drinks and a spa treatment.

She said, however, that she would have preferred quiet rather than compensation.

For Thailand-bound travellers, the practical lesson is to seek written confirmation of planned events, especially at smaller beach resorts or properties promoted as wedding venues.

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Picture of Angela Epstien courtesy of Daily Mail

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17 August 2026

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Recommended Comments

JohnO958 Apprentice Member

JohnO958

Member
7 hours ago, jacko45k said:

I needed her last night to talk to a table of Chinese at the restaurant I was in!

What you going to do, hotels will try and squeeze a few guests around such parties.....they seemed to have at least tried to appease the lady.

Anyone who had all those extras comped is an ingrate - BOO”Freaking”HOO - Caveat Emptor!! 🤣😂🎉

unblocktheplanet Star Member

unblocktheplanet

Advanced Member
6 hours ago, ChipButty said:

If you think a wedding is bad, wait until a film crew take over the whole hotel for a week, it's happened to us twice in Goa,

Happened to me once...in Holland Park! Expensive hotel. We got to meet the actors, watch the scenes, even booze with some at night. It was actually great fun. I did not feel taken advantage of.

unblocktheplanet Star Member

unblocktheplanet

Advanced Member

If you want peace and quiet, do NOT come to Thailand! Thai's noise tolerance is astounding. In the Capital, you'll hear the constant scream of motorcycles and the shrill of whistles. Upcountry, enjoy parties for every possible excuse with the speakers way up.

Live with it, buy chainsaw earmuffs (as I have), tune it out. Or go home.

Perhaps the only solution to the situation would be to take all the free amenities offered, hedge for a discount on the room and join the wedding party. Dancing, champagne, why not?

Are we having FUN yet?

cynic1 Silver Member

cynic1

Advanced Member

I think this might raise more comments;

"Epstein said hotel management sent a letter advising that a wedding was taking place and that some areas could be unavailable. It ended with the message: "thank you for your understanding".

A "letter"? A letter is defined as postal mail.

Being a motel it must be the first in the world to not use email contact or alerting potential customers, on their booking web?

Do they have something to hide about what they did not do to protect from potential refund? Especially, when Angela said they did not warn people or her before she booked?

Plus wasn’t this annoying wedding for Angela a three day event? A previous commentor stated it was a one day.?

ThailandGuy Advanced Member

ThailandGuy

Member
4 hours ago, ikke1959 said:

Thai parties a terrible as the noise is over the top, during the day and night. The woman in the BTS stated that Thai people don;t make noise, but in my surroundings there is almost every day a party, festival, market or I don't know, but the basses and screaming is being heard, and now I heard that the neighbours started to complain too.


Correct. If someone can make a lot of noise it is the Thai. Especially when they get drunk. They do not have any control or inhibitions and do not think about what impact this has on the rest. I have been there many times and i always am flabbergasted that they talk that loud to each other even when they are standing only half a meter apart as if they are freaking deaf! There are no limits on their own, but there are many limits and outrages when others do exactly the same. "Sanook" is only for the Thai?

Jiggo Gold Member

Jiggo

Advanced Member

Should ban Weddings anyway

Somnambulist Silver Member

Somnambulist

Advanced Member

It happened to me in Mexico once I forget what town it was. It was a wedding celebration. They were all dancing and locked up at 4 AM and I could feel the base up on the fourth floor. I think it was a holiday Inn and what really pissed me off is that I stayed there because they had staff at the airport inviting me to stay there even though they knew it was going to be impossible to sleep. They moved me to a new room that was just as bad and in the morning they didn’t wanna know about it.

scorecard Star Member

scorecard

Advanced Member
4 hours ago, Liverpool Lou said:

Using your same logic, the destination wedding guests could also have spent the days away from the hotel, perhaps at the beach.

What beach? This is in Chiang Mai.

sambum Ruby Member

sambum

Advanced Member

"Epstein said she complained immediately and requested a remedy. In her case, the Thai hotel removed charges for all extras during the wedding period, including lunches, dinners, drinks and a spa treatment."

Open invitation to "balloon chasers" looking for dates that hotels that are having weddings!

sambum Ruby Member

sambum

Advanced Member
(edited)
1 hour ago, cynic1 said:

I think this might raise more comments;

"Epstein said hotel management sent a letter advising that a wedding was taking place and that some areas could be unavailable. It ended with the message: "thank you for your understanding".

A "letter"? A letter is defined as postal mail.

Being a motel it must be the first in the world to not use email contact or alerting potential customers, on their booking web?

Do they have something to hide about what they did not do to protect from potential refund? Especially, when Angela said they did not warn people or her before she booked?

Plus wasn’t this annoying wedding for Angela a three day event? A previous commentor stated it was a one day.?

I don't think the wediing was for Angela!!! 😄

Edited by sambum

Liverpool Lou Star Member

Liverpool Lou

Advanced Member
(edited)
43 minutes ago, scorecard said:
5 hours ago, Liverpool Lou said:

Using your same logic, the destination wedding guests could also have spent the days away from the hotel, perhaps at the beach.

What beach? This is in Chiang Mai

The beach that mfd101, to whom I was responding, referenced, ask him! Maybe the beach that was shown in the OP photographs, the OP that did not mention the hotel being in Chiang Mai.

Edited by Liverpool Lou

Sigmund Gold Member

Sigmund

Advanced Member
(edited)

Hope she slams the establishment on social media. That would be the best retaliation and the comment to be removed only once the sojourn is fully refunded. Of course, the postings to be made only once she leaves the country.

Edited by Sigmund

Xonax Gold Member

Xonax

Advanced Member

Unfortunately it's getting more and more common, that 5-star Thai hotels and resorts don't give a f*** about visiting tourists, when they can get lucrative deals with seminars and destination weddings, that closes off parts of the premises, the best restaurants and makes unpleasant noise. The hotels and resorts only care about more profit and don't give a s***, that the participants in seminars and weddings have a totally different agenda by visiting.

Issan girl Senior Member

Issan girl

Member

It is possible that the wedding was booked after the British woman had booked her stay. That could explain why they sent the letter (probably email) after she had booked her room. It would be unreasonable for the hotel to turn down the hotel booking for the wedding as that is how they make money. They could have offered to refund her booking, but that would have meant they had to offer that to all the other guests at the hotel besides the wedding, which would not make sense from a business standpoint. They did comp her several other services, which she accepted. As for it being a five star hotel- I have been to numerous Thai hotels listed as four star hotels that would be one or two stars elsewhere. So, it is probable that this five star hotel was less than that. I think that this woman had an idea of her stay that didn't turn out the way she had idealized it, so she made a big deal about it and complained.

jacko45k Star Member

jacko45k

Advanced Member
18 hours ago, scorecard said:

I have friends who travel UK to Chiang Mai every year, always stay at same 5/6 star hotel......

What a terrible tale of misery, I know I have scrubbed a few hotels off my list when they stated going after the numbers.......An owner once told me it was suicide not to.

scorecard Star Member

scorecard

Advanced Member
8 hours ago, Issan girl said:

It is possible that the wedding was booked after the British woman had booked her stay. That could explain why they sent the letter (probably email) after she had booked her room. It would be unreasonable for the hotel to turn down the hotel booking for the wedding as that is how they make money. They could have offered to refund her booking, but that would have meant they had to offer that to all the other guests at the hotel besides the wedding, which would not make sense from a business standpoint. They did comp her several other services, which she accepted. As for it being a five star hotel- I have been to numerous Thai hotels listed as four star hotels that would be one or two stars elsewhere. So, it is probable that this five star hotel was less than that. I think that this woman had an idea of her stay that didn't turn out the way she had idealized it, so she made a big deal about it and complained.

One of my old employers (used a lot of hotels all over Asia for employees on projects) decided to make a real comparison.

He told his travel staff to only book 4 star hotels, and asked staff on return to rate each 4 tar hotel, also tol hs travel staff to keep a record of 4 star rates compared to 5 star rates for 3 months.

Result:

  • Most employees said the 4 star rooms were just as comfortable as 5 star

  • Room rates were about betwen 15 and 20% for 4 star rooms compared to 5 star rooms. In many cases quite a few Thai Baht savings and for mulrtiple nights / multiple staff quite a saving.

  • Even found one 4 star hotel in Jakarta which offered rooms on the exec. floor with access to no charge exec. lounge (drinks and food) from late afternoon - same exec. lounge offered to 5 star room quests.

mikeymike100 Platinum Member

mikeymike100

Advanced Member
On 8/17/2026 at 9:43 AM, snowgard said:

She had all the time the option to change the hotel!! So what was the problem? Just another KAREN!!!

No, the hotel was completely in the wrong, they should have either offered a full refund, or offered to move her to another 5 star hotel at their cost.

geisha Platinum Member

geisha

Advanced Member

After a fantastic time in Peru, decided to go to Ecuador.The scenery from the airport to Quito was spectacular and I was happy to have gone ahead with the trip . The hotel was lovely, I was given a top floor suite, complimentary fruit and drinks and a charming welcome. I thought maybe they had confusion me with some other famous personality.

After a good nights sleep and breakfast, I started to réalise why. I was given strict instructions not to go out late at night, only take a hotel taxi with the same chauffeur, a list of preferred restaurants, the money exchange had armed police on every floor, it was upstairs. Police vans rode the streets in wire mesh covered protection with guns peeping through.

Visits were complicated . Must admit that it’s a beautiful country but I had no idea that it was THAT dangerous. Worth it though, great memories and no one ripped me off.

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