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Yesterday, I attended the Nonthaburi Immigration office to convert my visa exempt to an eventual retirement extension. Using a mobility scooter, and after reading reports of this office, I was very apprehensive.

my first surprise was to realise that this office was no longer in a remote location, but is in fact in a now quite a well built up area, my concerns about the office being non wheelchair friendly were justified, there was a disabled parking space, but had motorcycles taking it up, there was a wheelchair ramp, but it was very steep,, narrow with a 90 degree turn half way up, very difficult to manoeuvre and in my opinion, dangerous.

once reaching the office door, things got worse as the step up was very high, but the immigration officers were great, they helped me in then lifted in the scooter.

previous reports of the staff being difficult must be a thing of the past, from the most senior, who was a very helpful young lady, to her staff were jovial and very helpful. Mission accomplished, on the 11thJune they will issue me a 90 day extension after that a one year.

so all in all a very satisfied and grateful customer, with the buggerence factor no where near what was expected. I am a firm believer of treating people as you would like to be treated, perhaps that’s why the staff were very good to me.

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