gkroo Posted August 26, 2018 Share Posted August 26, 2018 Has any members needed to replace their remote due to sticky buttons not working properly ?? thanks for any feedback Link to comment Share on other sites More sharing options...
lopburi3 Posted August 26, 2018 Share Posted August 26, 2018 That is normally caused by a liquid spill - but not always human. Do not use our remote as have programmed controls onto a learning remote - which makes it easier for us older folks with big fingers and can control both programs and TV with same remote (actually now control security cameras/HD media player/and True programs with the one oversize key remote.). 1 Link to comment Share on other sites More sharing options...
Pib Posted August 26, 2018 Share Posted August 26, 2018 (edited) When I use to be with TrueVisions up until a couple years ago one time had a remote start going bad (intermittent). I called True about the problem....they said they will provide a new one...two days later a True tech delivered a new remote free of charge....didn't even want the old one back. Edited August 26, 2018 by Pib Link to comment Share on other sites More sharing options...
gkroo Posted August 27, 2018 Author Share Posted August 27, 2018 My problem is that I discontinued my True account 4 years ago but kept my box and dish because I bought these, and my wife still receives all the HD Thai channels so its a little difficult to expect True to replace without being stung with a large number !! has anyone got a remote unit they no longer use that maybe be posted to me for a small fee ??? plse PM me if thats possible, thanks. Link to comment Share on other sites More sharing options...
sfokevin Posted August 27, 2018 Share Posted August 27, 2018 They are about 200 baht on Lazada... https://www.lazada.co.th/catalog/?q=Remote+truevision&_keyori=ss&from=input&spm=a2o4m.home.search.go.1125719cXj4tVn Link to comment Share on other sites More sharing options...
lopburi3 Posted August 27, 2018 Share Posted August 27, 2018 Not sure but they probably had different box makes/model numbers so probably best to post that. Expect some of the multi function controllers sold here would be usable (although may take some time to find the code that works). Link to comment Share on other sites More sharing options...
gkroo Posted August 27, 2018 Author Share Posted August 27, 2018 This is the same model as I have that is not working. Link to comment Share on other sites More sharing options...
Old Man River Posted August 29, 2018 Share Posted August 29, 2018 Call them. They will give you a new one. We have done that more than once. Link to comment Share on other sites More sharing options...
lopburi3 Posted August 29, 2018 Share Posted August 29, 2018 On 8/27/2018 at 3:19 PM, gkroo said: My problem is that I discontinued my True account 4 years ago but kept my box and dish because I bought these Link to comment Share on other sites More sharing options...
Old Man River Posted August 29, 2018 Share Posted August 29, 2018 On 8/27/2018 at 3:19 PM, gkroo said: My problem is that I discontinued my True account 4 years ago but kept my box and dish because I bought these, and my wife still receives all the HD Thai channels so its a little difficult to expect True to replace without being stung with a large number !! has anyone got a remote unit they no longer use that maybe be posted to me for a small fee ??? plse PM me if thats possible, thanks. Lopburi - thanks. gkroo - with us, they have always taken back the older ones. Gateway is a True Distributor in Bangkok who sells Truevisions products and they wouldn't need to go to your house. They are separate from True, but have their products. I got my first PVR there. Or they might be able to advise you. Then there are those little kiosks that sell remotes in some of the malls (MBK etc.) that might be able to recode what they have with the one you have. Offer to pay them a little extra for a solution. Link to comment Share on other sites More sharing options...
gkroo Posted August 29, 2018 Author Share Posted August 29, 2018 Thanks Old Man River, there is a True kiosk at our local Tesco shopping mall here in Nonthaburi so I will check with them. Link to comment Share on other sites More sharing options...
Patriot Posted December 12, 2018 Share Posted December 12, 2018 How does one get the second part of the program information using the “info “ button. I only get half the sentence!!!!! Link to comment Share on other sites More sharing options...
Ragnarok Posted December 15, 2018 Share Posted December 15, 2018 On 12/12/2018 at 6:57 PM, Patriot said: How does one get the second part of the program information using the “info “ button. I only get half the sentence!!!!! Same here. Press ‘guide’ button on the remote, then info button. It shows the whole description. Link to comment Share on other sites More sharing options...
DreamRider Posted January 24, 2019 Share Posted January 24, 2019 (edited) As Ragnarok said, Guide and Info Edited January 24, 2019 by DreamRider Link to comment Share on other sites More sharing options...
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