White Christmas13 Posted November 3, 2018 Share Posted November 3, 2018 I did send registered mail from Australia to Thailand nearly 3 weeks ago but it never arrived so what can I do about it the address was written in English is that a problem? Will they send it back to the sender (me) I tried to track it but I have been told registered can not be tracked all answers appreciated Link to comment Share on other sites More sharing options...
anon537687643 Posted November 3, 2018 Share Posted November 3, 2018 Stolen, gone for ever ! It’s common Sent from my iPhone using Thaivisa Connect Link to comment Share on other sites More sharing options...
CharlieH Posted November 3, 2018 Share Posted November 3, 2018 Three weeks is not the end, it may still turn up. Are you city or rural ? If you sent it "registered" from Australia you need to wait 28 days from send date then ask the Auspost to investigate, they are the senders and can request a search be carried out. 1 Link to comment Share on other sites More sharing options...
White Christmas13 Posted November 3, 2018 Author Share Posted November 3, 2018 30 minutes ago, CharlieH said: Three weeks is not the end, it may still turn up. Are you city or rural ? If you sent it "registered" from Australia you need to wait 28 days from send date then ask the Auspost to investigate, they are the senders and can request a search be carried out. I live in Perth and I send it to Bangkok ok I wait some more days before I contact Australia Post Thanks CharlieH Link to comment Share on other sites More sharing options...
pikao Posted November 3, 2018 Share Posted November 3, 2018 1 hour ago, White Christmas13 said: I tried to track it but I have been told registered can not be tracked I thought the reason to register a mail is being able to track it. That´s what I do here in TH. I get the number, go to the website and can see where the thing is Link to comment Share on other sites More sharing options...
White Christmas13 Posted November 3, 2018 Author Share Posted November 3, 2018 8 minutes ago, pikao said: I thought the reason to register a mail is being able to track it. That´s what I do here in TH. I get the number, go to the website and can see where the thing is Yes that is what I thought now read this The tracking status 'product not trackable' – or the message, ‘sorry, this item can’t be tracked’ – might be shown for items sent using one of our international services that doesn’t come with tracking as a standard feature. These include: Registered Post International International Economy (Air and Sea) Link to comment Share on other sites More sharing options...
pikao Posted November 3, 2018 Share Posted November 3, 2018 Interesting to know. BTW the english-written address shouldn´t be a problem Link to comment Share on other sites More sharing options...
ivor bigun Posted November 3, 2018 Share Posted November 3, 2018 I just printed our address in thai copied it and now when anything is sent from England its with the address in Thai,the only time i have ever had a problem was when it was sent EMS,never againSent from my SM-A720F using Thailand Forum - Thaivisa mobile app Link to comment Share on other sites More sharing options...
CharlieH Posted November 3, 2018 Share Posted November 3, 2018 Many countries do not provide tracking, only proof of delivery. If you sent from Thailand to Australia, tracking would stop at swampy airport.(as an example) Link to comment Share on other sites More sharing options...
ukrules Posted November 3, 2018 Share Posted November 3, 2018 Go to the local post office where the guys who deliver the mail start out from. For me this is a simple place to locate as I live in a small area on the outskirts of a small town, it might not be so easy to locate in Bangkok. I have had this issue before and when I went there they found the package after some digging around. This was with tracked mail though but the same thing can apply with non tracked mail. Link to comment Share on other sites More sharing options...
dddave Posted November 4, 2018 Share Posted November 4, 2018 I discovered that Registered Mail (Thailand to USA) was ALWAYS the slowest means to send by post; one month or more not unusual. It was explained to me that R-Mail must be logged in at every transfer point, often manually so it can sit for days at each station. Certified Mail is usually 50% faster as it does not require point to point log-in. Never lost either a registered or certified piece of mail. Same true for regular Thai Post as well. Link to comment Share on other sites More sharing options...
topt Posted November 4, 2018 Share Posted November 4, 2018 20 hours ago, CharlieH said: If you sent from Thailand to Australia, tracking would stop at swampy airport.(as an example) I sent by EMS (registered/tracked?) to the UK last year and it showed tracked to the Heathrow sorting office - then UK post lost it............ So some countries it must work? Link to comment Share on other sites More sharing options...
CharlieH Posted November 4, 2018 Share Posted November 4, 2018 56 minutes ago, topt said: I sent by EMS (registered/tracked?) to the UK last year and it showed tracked to the Heathrow sorting office - then UK post lost it............ So some countries it must work? Ems is not "registered" its a totally different service and offers full tracking. But, of course anthing can be "lost" but its also clear "who" lost it and compensation can be paid. Link to comment Share on other sites More sharing options...
topt Posted November 4, 2018 Share Posted November 4, 2018 4 minutes ago, CharlieH said: Ems is not "registered" its a totally different service Sorry not being difficult but different to what? By EMS I simply meant go to the local PO and ask to send a registered/tracked letter to the UK - I thought that was EMS? Link to comment Share on other sites More sharing options...
ukrules Posted November 4, 2018 Share Posted November 4, 2018 18 minutes ago, topt said: Sorry not being difficult but different to what? By EMS I simply meant go to the local PO and ask to send a registered/tracked letter to the UK - I thought that was EMS? Different to 'international signed for' or 'registered'. EMS is the courier service offered by post offices so it's completely different and much more expensive. Delivery will typically be within 2 to 3 days and the service is designed to rival FedEx / DHL. 1 Link to comment Share on other sites More sharing options...
CharlieH Posted November 4, 2018 Share Posted November 4, 2018 23 minutes ago, topt said: Sorry not being difficult but different to what? By EMS I simply meant go to the local PO and ask to send a registered/tracked letter to the UK - I thought that was EMS? No it isnt, "registered" at the counter called "loong tabien" and is the same as "recorded" in the UK it will provide "proof of delivery" and generally is around 7-10 days. EMS is fully trackable and is generally 3-5 days (dependent on final destination).Also a lot more expensive than the above. Link to comment Share on other sites More sharing options...
Moonlover Posted November 4, 2018 Share Posted November 4, 2018 36 minutes ago, CharlieH said: 1 hour ago, topt said: I sent by EMS (registered/tracked?) to the UK last year and it showed tracked to the Heathrow sorting office - then UK post lost it............ So some countries it must work? 36 minutes ago, CharlieH said: Ems is not "registered" its a totally different service and offers full tracking. But, of course anthing can be "lost" but its also clear "who" lost it and compensation can be paid. And there is no such place as Heathrow sorting office. Link to comment Share on other sites More sharing options...
topt Posted November 4, 2018 Share Posted November 4, 2018 10 minutes ago, Moonlover said: And there is no such place as Heathrow sorting office. So sorry - Langley, which apparently does all the post/parcels that come through Heathrow. https://en.wikipedia.org/wiki/Heathrow_Worldwide_Distribution_Centre Link to comment Share on other sites More sharing options...
topt Posted November 4, 2018 Share Posted November 4, 2018 22 minutes ago, CharlieH said: No it isnt, "registered" at the counter called "loong tabien" and is the same as "recorded" in the UK it will provide "proof of delivery" and generally is around 7-10 days. EMS is fully trackable and is generally 3-5 days (dependent on final destination).Also a lot more expensive than the above. Thanks - I was not aware of the difference. Link to comment Share on other sites More sharing options...
Moonlover Posted November 4, 2018 Share Posted November 4, 2018 30 minutes ago, topt said: So sorry - Langley, which apparently does all the post/parcels that come through Heathrow. https://en.wikipedia.org/wiki/Heathrow_Worldwide_Distribution_Centre That's the one. And not just Heathrow. All international mail, in and out, passes through Langley Link to comment Share on other sites More sharing options...
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