True rolling back internet speed to rip customers off

[Novoal]

I have just started a contract with true internet tv and phone 200/100 ...and I BELEIVE they are winding back the internet wifi speed .....I am not getting what I paid for and want to know if anybody else has had the same experience and what they did about it to rectify the situation 

[johng]

Wifi speed ? You'll only get about 54Mbps on 2.5 ghz WiFi.

 

Your only guaranteed 200Mbps to True servers, overseas speeds are often much slower..your top speed is only as fast as the slowest link in the chain.

 

 

[Peterw42]

Wifi speed is between your router and devices and not controlled by true, the speed you get from true is the internet to your router.

Plug your device to router using gigabit ethernet to get a proper indication of internet speed. If you have any older devices they may be limited to 100 mbps ethernet speed which is also slower than your internet.

 

Try changing the router wifi channel (to 5Ghz spectrum if possible) to get a better wifi speed, channels are often very congested in condos etc and the speed will be slower.

Edited April 13, 2019 by Peterw42

[notamember]

i can tell you that now the True 3 months promotion has finished on my install it just went up by 250 bht per month but speed is within range