NE1 Posted December 30, 2019 Share Posted December 30, 2019 (edited) I have an account for Apple U.K. on my Mac. I'm running Catalina , and have the new Itunes downloaded , so it is split into Music and T.V. I am signed into my account and browsing movies and T.V. When I select a movie and press play on the trailer it won't play . The screen comes up , the length of the trailer and the stop start buttton , but despite pressing everything I cannot get it to play a trailer for any movie or T.V. show. I previously rented a documentary , but that refuses to play either in the " Recently added " or " Rentals " section. I cannot find an Apple chat or anyway of contacting them to sort out this problem , as I am using a U.K. account and they require a U.K. phone number . Any ideas please. Just found out it will not play trailers on my Thai account neither. Edited December 30, 2019 by NE1 Link to comment Share on other sites More sharing options...
FredLee Posted January 13, 2020 Share Posted January 13, 2020 I was trying for the first time yesterday to set mine up. Doesn't look like you can do too much with it in Thailand. https://support.apple.com/en-us/HT208083 Link to comment Share on other sites More sharing options...
sjoegge Posted January 14, 2020 Share Posted January 14, 2020 I have several accounts included an American account, but in order to play movie here in Thailand you have to use a VPN. When using vpn and selecting a US server then the app is working perfectly. Link to comment Share on other sites More sharing options...
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