I have the App on my Android phone which is working and linked to my account and shows my outstanding balance due on 31st Dec (today)

 

I paid this bill on the 27th Dec at a family mart (have receipt) but on the App it is still showing as outstanding balance, is this normal ? 

Since everybody is off on holiday,I am not surprised. 

yes I know that could be the issue but I would have thought the payment went through automatically but I guess quite possible they are processed manually

 

27th was not a holiday

 

HNY

As long as you have a receipt why worry about it?

Paid mine and it credited within minutes !

If it's 4 days it suggests something's up. Contact PEA via the app and ask them.

Perhaps uninstall and reinstall the app.

22 hours ago, Leaver said:

Perhaps uninstall and reinstall the app.

Why not set up an a/p with the power authority.. Mine has worked perfectly for several years. I don't have to worry, if I'm away from Thailand. Power still gets paid. 

Keep life simple. 

23 minutes ago, murraynz said:

Why not set up an a/p with the power authority.. Mine has worked perfectly for several years. I don't have to worry, if I'm away from Thailand. Power still gets paid. 

Keep life simple. 

will be using the app - simple enough

5 hours ago, murraynz said:

Why not set up an a/p with the power authority.. Mine has worked perfectly for several years. I don't have to worry, if I'm away from Thailand. Power still gets paid. 

Keep life simple. 

Sure, but that was not what the OP was asking about, was it?

 

I believe some of these app now can show real time usage, although I am not sure about Thailand.