Car Insurance

[davidill]

Has anyone had any dealings with Roojai insurance for car insurance?

[3NUMBAS]

as folks are driving less crashes are less so get a rebate .uk inurances cos are giving rebates due to less miles per annum

[Pilotman]

yes, use them each year, 4th year this June.  They are excellent. Good prices, good customer service and trustworthy.  I also have road side assistance with them, I have never had a claim, so I will leave others to comment on that area of their service   

[CharlieH]

Off topic post removed, and as this is car related it will be moved to the Motor forum.

[Cricky]

Yes, second year now. 

Easy online payment system. 

No need to leave home 

Give them a go 

[HashBrownHarry]

On 4/27/2020 at 4:18 PM, Pilotman said:

yes, use them each year, 4th year this June.  They are excellent. Good prices, good customer service and trustworthy.  I also have road side assistance with them, I have never had a claim, so I will leave others to comment on that area of their service   

They are excellent for what you mention, price / online app / online quote etc.

 

Wait till you have a claim..

[HashBrownHarry]

On 4/28/2020 at 4:24 AM, VYCM said:

Yes, second year now. 

Easy online payment system. 

No need to leave home 

Give them a go 

Wait till you have a claim.

[HashBrownHarry]

Accident 18th March, rep to house to complete paperwork on 19th.

 

Now, 42 days later still not repaired, i'm told this saturday coming.

 

No updates with progress / no urgency to get repairs done.

 

As mentioned above, all shiny and bright while going through the quote and payment process tho.

 

Would any other insurance companies be any better, i don't know??

 

- also note there was not other party involved in accident so no disputes to sort out, i reversed into a tree - oops!

Edited April 30, 2020 by HashBrownHarry

[Pilotman]

9 minutes ago, HashBrownHarry said:

They are excellent for what you mention, price / online app / online quote etc.

 

Wait till you have a claim..

well they are all reluctant to pay out of course. Hopefully I will never need them. 

[HashBrownHarry]

1 minute ago, Pilotman said:

well they are all reluctant to pay out of course. Hopefully I will never need them. 

yeah, that's exactly what i was hoping although one bump in 20 years + is ok with me.

 

Like i said they're probably all equally as efficient ( or not ).

[petermik]

7 hours ago, HashBrownHarry said:

Accident 18th March, rep to house to complete paperwork on 19th.

 

Now, 42 days later still not repaired, i'm told this saturday coming.

 

No updates with progress / no urgency to get repairs done.

 

As mentioned above, all shiny and bright while going through the quote and payment process tho.

 

Would any other insurance companies be any better, i don't know??

 

- also note there was not other party involved in accident so no disputes to sort out, i reversed into a tree - oops!

Dozy b*gg*r...now your blaming Roojai...perhaps these difficult times are having an impact...

[HashBrownHarry]

Just now, petermik said:

Dozy b*gg*r...now your blaming Roojai...perhaps these difficult times are having an impact...

The tree just appeared, i'm sure it was n't there before i reversed, honest guv.

 

I'm not blaming them at all, merely stating facts from their performance.

 

The garages are still working as normal and with the current lockdowns ( less traffic / less accidents ) in reality the process should be quicker....

[colinneil]

32 minutes ago, HashBrownHarry said:

 

 

- also note there was not other party involved in accident so no disputes to sort out, i reversed into a tree - oops!

So did the tree jump out in front of you?

Maybe you should have gone to Spec Savers.

[HashBrownHarry]

Just now, colinneil said:

So did the tree jump out in front of you?

Maybe you should have gone to Spec Savers.

Jumped out behind me, i was reversing.

[Pilotman]

10 minutes ago, HashBrownHarry said:

Jumped out behind me, i was reversing.

was it a triffid?  

[petermik]

7 hours ago, HashBrownHarry said:

Jumped out behind me, i was reversing.

sh one t.....never seen that happen before...any chance of lottery number predictions Harry....

[thequietman]

58 minutes ago, HashBrownHarry said:

Accident 18th March, rep to house to complete paperwork on 19th.

 

Now, 42 days later still not repaired, i'm told this saturday coming.

 

No updates with progress / no urgency to get repairs done.

 

As mentioned above, all shiny and bright while going through the quote and payment process tho.

 

Would any other insurance companies be any better, i don't know??

 

- also note there was not other party involved in accident so no disputes to sort out, i reversed into a tree - oops!

Your issue is more down to the dealer that is fixing your vehicle. There will be a backlog unfortunately, due to the number of accidents here. Maybe they only have one repair guy in your area.

 

Did you pick the repairer, or did they?

[thequietman]

1 hour ago, HashBrownHarry said:

Accident 18th March, rep to house to complete paperwork on 19th.

 

Now, 42 days later still not repaired, i'm told this saturday coming.

 

No updates with progress / no urgency to get repairs done.

 

As mentioned above, all shiny and bright while going through the quote and payment process tho.

 

Would any other insurance companies be any better, i don't know??

 

- also note there was not other party involved in accident so no disputes to sort out, i reversed into a tree - oops!

Same with me, but grey power pole. The pole was situated in a car park with loose grey gravel.

 

Looking in the mirror, all I seen was all clear grey and the way was clear. Not!

 

Felt silly as other customers were looking for another vehicle. Took about 1!/2 month to get it fixed, due to queue. ????

[steve187]

1 hour ago, HashBrownHarry said:

Accident 18th March, rep to house to complete paperwork on 19th.

 

Now, 42 days later still not repaired, i'm told this saturday coming.

 

No updates with progress / no urgency to get repairs done.

 

As mentioned above, all shiny and bright while going through the quote and payment process tho.

 

Would any other insurance companies be any better, i don't know??

 

- also note there was not other party involved in accident so no disputes to sort out, i reversed into a tree - oops!

roojai are not an insurance company just a broker, so its the insurance company that are being slow in these virus times. should have rear beepers installed and a camera.

[HashBrownHarry]

45 minutes ago, steve187 said:

roojai are not an insurance company just a broker, so its the insurance company that are being slow in these virus times. should have rear beepers installed and a camera.

Correct on both accounts.

[HashBrownHarry]

1 hour ago, thequietman said:

Your issue is more down to the dealer that is fixing your vehicle. There will be a backlog unfortunately, due to the number of accidents here. Maybe they only have one repair guy in your area.

 

Did you pick the repairer, or did they?

Yes, i thought as much with regards to high amount of accidents here, there were many cars at the repair garage.

 

They picked the repairer.

[essox essox]

no i have not.....why do you ask?

Are you going to buy a new vehicle??

[essox essox]

55 minutes ago, steve187 said:

roojai are not an insurance company just a broker, so its the insurance company that are being slow in these virus times. should have rear beepers installed and a camera.

should have seen the tree they are big enough ......