Will the bank let me see the ATM footage?

[luckywooman]

Hi I got stolen 40000 baht from a ATM.

 

I have already filed a police report and will go to the bank today.

 

now my question is will the Bank let me see the ATM footage of that transaction?

 

thanks for the help 

 

 

[Dagfinnur Traustason]

No they will not. That is something they only show to police. Maybe if you have a police with you, when going in.

[luckywooman]

19 minutes ago, Dagfinnur Traustason said:

No they will not. That is something they only show to police. Maybe if you have a police with you, when going in.

 

what if I ask for it at my local branch where I open the account? The transaction is fraud and I have a police report would they still show me the atm recording footage?

 

if they see it isn’t me that took the money from the atm , will I get the money back?

[luckywooman]

By the way the bank is krungthai

[teacherclaire]

11 minutes ago, luckywooman said:

By the way the bank is krungthai

You could get the footage through a police officer. The one who wrote the report should have access. 

[Dagfinnur Traustason]

17 minutes ago, luckywooman said:

 

what if I ask for it at my local branch where I open the account? The transaction is fraud and I have a police report would they still show me the atm recording footage?

 

if they see it isn’t me that took the money from the atm , will I get the money back?

As you have already made a police report, you will have to fight it that way. If you get to see the footage, which will be hard, then you can always threthen to market it on social media to get your money back. Although, it is always your responsibility to kepp your ATM card safe, so they might not even have any obligation to give you your money back.

Excuse me if asking, but it sounds like you think you know who it is and just want it verified?

[ezzra]

1 minute ago, Dagfinnur Traustason said:

Excuse me if asking, but it sounds like you think you know who it is and just want it verified?

It appears to be the case as only someone close to the OP could have the card AND the password too...

[luckywooman]

3 minutes ago, ezzra said:

It appears to be the case as only someone close to the OP could have the card AND the password too...

 

yes I am not sure so I wanted to see the footage that’s all, if it’s someone close or family member I wouldn’t go the police or bank route

 

 

[luckywooman]

6 minutes ago, Dagfinnur Traustason said:

As you have already made a police report, you will have to fight it that way. If you get to see the footage, which will be hard, then you can always threthen to market it on social media to get your money back. Although, it is always your responsibility to kepp your ATM card safe, so they might not even have any obligation to give you your money back.

Excuse me if asking, but it sounds like you think you know who it is and just want it verified?

 

yes that’s why I ask if a bank manager would let me see the footage

 

its not so important about the money, just don’t want to think that someone close to me done that.

[luckywooman]

11 minutes ago, teacherclaire said:

You could get the footage through a police officer. The one who wrote the report should have access. 

 

if someone is close would they press charge or can I drop it?

 

just want to see how the Thai law is 

 

thanks for the help

[CharlieH]

You already have this situation in another topic.

 

 

Continue there please.

 

CLOSED