kevvy Posted July 11, 2021 Share Posted July 11, 2021 I posted this on Chiang Mai forum ,I did not have my glasses on.Should have been CR Once again the C.A.T. internet is down ,6 times in the last 10 days .Today is Sunday and no internet ,rang Chiang Rai and no answer .Rang call centre and told them ,there response was that we are a government workers now and we do not work on Sunday and if you want service we should find another provider!!!! Been the this company 7 years and this is their attitude..Any other people have had this response .. Link to comment Share on other sites More sharing options...
Boomer6969 Posted July 11, 2021 Share Posted July 11, 2021 My CAT is happy with TOT. Link to comment Share on other sites More sharing options...
kevvy Posted July 11, 2021 Author Share Posted July 11, 2021 36 minutes ago, Boomer6969 said: My CAT is happy with TOT. Since being with tot is is bad Link to comment Share on other sites More sharing options...
Eindhoven Posted July 11, 2021 Share Posted July 11, 2021 You should have a back up. Example: https://www.lazada.co.th/products/sim-dtac-10mbps-internet-unlimited-10mbps-1-simnet-789-i2322710468-s7847590773.html DTAC of course if you can get a good signal where you live. Otherwise Truemove H and AIS have a similar product, though a bit more expensive. Good enough for streaming and most household usage. It's actually unlimited, as opposed to those products that claimed it in the past, but slowed down after you used a certain volume of data. Monthly option is 200 to 300 baht per month. The 12 month SIM works out to 117 baht per month 1 Link to comment Share on other sites More sharing options...
Led Lolly Yellow Lolly Posted July 11, 2021 Share Posted July 11, 2021 On 7/11/2021 at 12:44 PM, kevvy said: there response was that we are a government workers now and we do not work on Sunday and if you want service we should find another provider!!!! I'm going to call <deleted> on this because they DO work Sundays. They also have subcontractors that go out fustion splicing broken cables 7 days a week. I live and Chiang Rai and often work closely with CAT. They've been having problems this year with road widening works around the province and their cables being severed. I honestly never understand why people think they can pay 590 Baht a month and expect carrier grade service. . . Your choices are get backup lines, or go leased line. I chose to the backup route, I have four fibres with a combined bandwidth of 4 Mbps. We are doing load balancing on a state by state basis. We've never been offline, ever. 2 Link to comment Share on other sites More sharing options...
kevvy Posted July 11, 2021 Author Share Posted July 11, 2021 3 hours ago, Eindhoven said: You should have a back up. Example: https://www.lazada.co.th/products/sim-dtac-10mbps-internet-unlimited-10mbps-1-simnet-789-i2322710468-s7847590773.html DTAC of course if you can get a good signal where you live. Otherwise Truemove H and AIS have a similar product, though a bit more expensive. Good enough for streaming and most household usage. It's actually unlimited, as opposed to those products that claimed it in the past, but slowed down after you used a certain volume of data. Monthly option is 200 to 300 baht per month. The 12 month SIM works out to 117 baht per month It is not the price , before we paid 1200 baht , it is the service Link to comment Share on other sites More sharing options...
Led Lolly Yellow Lolly Posted July 11, 2021 Share Posted July 11, 2021 This is Thailand, the cables get broken, not if but when. If you want a service that has a repair turnaround of a few hours, you will be paying for a leased service. Suck it up. Link to comment Share on other sites More sharing options...
Eindhoven Posted July 11, 2021 Share Posted July 11, 2021 8 hours ago, kevvy said: It is not the price , before we paid 1200 baht , it is the service I have no idea what you mean. If you have a problem with DTAC, then go with one of the other networks. You need a back-up, even with another terrestrial provider. That way you aren't waiting around for someone to fix the main line. 1 Link to comment Share on other sites More sharing options...
sceadugenga Posted July 12, 2021 Share Posted July 12, 2021 I switched from CAT to True Online, good speed and comes with the basic True Visions TV channels for around 700B a month. My issue with CAT was I just wasn't getting the bills, True sends me an SMS when it's due and I pay it at 7/11. https://trueonline.truecorp.co.th/?ln=en 1 Link to comment Share on other sites More sharing options...
Will27 Posted July 12, 2021 Share Posted July 12, 2021 As Eindhoven has said, get a back up. I have an Ais sim in my tablet which I use for emails and news. Top it up a few hundred Baht every couple of months. If you're not happy with CAT, look at other providers in your area. 2 Link to comment Share on other sites More sharing options...
sceadugenga Posted July 12, 2021 Share Posted July 12, 2021 3 hours ago, Eindhoven said: I have no idea what you mean. If you have a problem with DTAC, then go with one of the other networks. You need a back-up, even with another terrestrial provider. That way you aren't waiting around for someone to fix the main line. I have DTAC on my phone, if the power or internet goes off I just make a hotspot for my iPad or laptop. Link to comment Share on other sites More sharing options...
metisdead Posted July 13, 2021 Share Posted July 13, 2021 A flaming post has been removed as well as the replies. 1 Link to comment Share on other sites More sharing options...
johng Posted July 13, 2021 Share Posted July 13, 2021 On 7/11/2021 at 1:10 PM, Boomer6969 said: My CAT is happy with TOT. CAT and ToT have merged to form "National Telecom Public Company Limited" Link to comment Share on other sites More sharing options...
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