I flew from Dubai to Rome 3 weeks ago. Went straight to a machine to be photographed and have my fingerprints scanned, but they wouldn’t scan. Same with the adjoining machine. Was directed to a huge line for manual processing. After a few minutes, heard the guy in front of me tell an immigration officer that he was American, upon which he was directed to a much shorter line. So I flashed my Australian passport, and was put in the same line. To my consternation, I then realised this line led straight to more machines. When my prints wouldn’t scan again, I was told not to worry, just the photo was OK. I was through in 20 minutes, before my luggage had even arrived. So, I conclude that the fingerprint scanning machines are defective, and the practical Italians have realised that they just have to forget about fingerprints for everyone. Hope it doesn’t lead to problems next time I cross a Schengen border.
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