New App Would Send Criticisms of Corrupt Services to Interior Ministry

Citizens will be able to post anonymous criticisms of local officials and comment on their conduct with a new mobile application developed jointly by the government and a corruption watchdog group.

The new application was launched on Thursday and will allow citizens to give their feedback on the delivery of public services, as well as the conduct of local officials. Pech Pisey, who heads Transparency International Cambodia, said the application will help improve essential services in response to public opinion.

“For example, [if] people were forced to pay extra in addition to the service; [more than] the amount set by the government, then people can have rights to file complaints,” he said. The anonymity provided by the application — where commenters will only be identified using a code — will help citizens feel safe in being honest about their experiences, he added.

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