jonwilly Posted October 25, 2022 Share Posted October 25, 2022 I have a mini Mac. It will not open. I entered correct password but it would not unlock. I went through recommended solutions but now it tells me System Locked. It will not open in Recovery mode when I start using Command (R) on start up, many tries. Is their an expert who can help or recommend a shop that could help ? John Link to comment Share on other sites More sharing options...
DezLez Posted October 25, 2022 Share Posted October 25, 2022 Try this guy. Very good! Staff speak English ซ่อม Mac เชียงใหม่ by CMNS | Chiang Mai | Facebook Link to comment Share on other sites More sharing options...
TravelerEastWest Posted October 25, 2022 Share Posted October 25, 2022 Thank you for the suggestion - I have an old mac mini which is doing well... I like to keek it as a spare computer... Link to comment Share on other sites More sharing options...
jonwilly Posted October 25, 2022 Author Share Posted October 25, 2022 Thank you DezLez I have just phoned and made an appointment thanks again he came across as switch on. John 1 Link to comment Share on other sites More sharing options...
gamb00ler Posted October 25, 2022 Share Posted October 25, 2022 5 hours ago, jonwilly said: I have a mini Mac. It will not open. I entered correct password but it would not unlock. Can you provide the particulars about the mini? What year? What is the smbios for it? For instance a 2012 MacMini is referred to as macmini 6,1 or 6,2. Can you be more specific about "will not open"? Does it power on and make the chime? Do you get to the login screen? It sounds like you got that far if you tried to enter the password. Some solutions you may try: https://support.apple.com/en-us/HT204267 https://support.apple.com/en-us/HT204063 Link to comment Share on other sites More sharing options...
gamb00ler Posted October 25, 2022 Share Posted October 25, 2022 4 hours ago, TravelerEastWest said: Thank you for the suggestion - I have an old mac mini which is doing well... I like to keek it as a spare computer... I bought a used 2012 mini about 6 years ago. It provides my wife's daily YouTube fix. To keep it useable I added an SSD as the system drive. About 2 weeks ago I used a hacking tool to upgrade the OS to the latest version despite Apple deciding they wouldn't support further upgrades a few years ago. It now fits into my home network better following the upgrade. 1 Link to comment Share on other sites More sharing options...
jonwilly Posted October 26, 2022 Author Share Posted October 26, 2022 I picked up my Mini Mac this morning. Yesterday the owner also tried to open up and had same problem. The log in screen opens but it will not accept the correct password and tells me that my system is locked. Recovery mode does not work and goes into System locked. I left my Mac with the owner and when I called for an update he told me my Mac was up and running. He had asked if he could ‘Wipe’ the system and he had done this. The owner was not in this morning and his lad sorted me out. Dry good service from a man who knows his job. My Mac is about one year old and has 8 gig ram, normally well pleased with it but I have no idea why it went into not recognizing the Correct Password which I keep, written down on my iPad. John Link to comment Share on other sites More sharing options...
gamb00ler Posted October 26, 2022 Share Posted October 26, 2022 You should have been able to recover access by using your Apple ID and it's password. https://support.apple.com/en-us/HT202860 Link to comment Share on other sites More sharing options...
jonwilly Posted October 26, 2022 Author Share Posted October 26, 2022 I picked up my Mini Mac this morning. Yesterday the owner also tried to open up and had same problem. The log in screen opens but it will not accept the correct password and tells me that my system is locked. Recovery mode does not work and goes into System locked. I left my Mac with the owner and when I called for an update he told me my Mac was up and running. He had asked if he could ‘Wipe’ the system and he had done this. The owner was not in this morning and his lad sorted me out. Dry good service from a man who knows his job. My Mac is about one year old and has 8 gig ram, normally well pleased with it but I have no idea why it went into not recognizing the Correct Password which I keep, written down on my iPad. John Link to comment Share on other sites More sharing options...
jonwilly Posted October 26, 2022 Author Share Posted October 26, 2022 Gamboled I tried for about three weeks to open my system. I even had a consultation with Apple California using my iPad. I tried at least 50 times to open with Apple ID and correct password. I am no expert just a user, but I ended up with Your System is Locked and after consulting net still no go. I am please with the service offered by the gent who is located down the Hang Dong Road, mind you he had to take more drastic action to sort my problem. John Link to comment Share on other sites More sharing options...
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