Having problems with my J7 phone charging.

 

Tried using same cable with another J7, the cable works fine. So assuming there's a problem in the phone.

 

Appreciate any recommendations from past experiences of shops in CM to get it checked/repaired.

 

In the Don Chan area but can travel anywhere.

 

Thanks. 

I cant recommend a repair shop.

But, have you tried cleaning out the charging port on the phone ?

I have had similar problems with a couple of Samsungs.

Turn off the phone & remove the battery.

Get a pin or needle & scratch around inside the charging port of the phone, I have found that fluff, sawdust etc gets jammed into the far end of the port by the charging cable, eventually preventing the plug inserting fully.

43 minutes ago, Pond Life said:

I cant recommend a repair shop.

But, have you tried cleaning out the charging port on the phone ?

I have had similar problems with a couple of Samsungs.

Turn off the phone & remove the battery.

Get a pin or needle & scratch around inside the charging port of the phone, I have found that fluff, sawdust etc gets jammed into the far end of the port by the charging cable, eventually preventing the plug inserting fully.

Thanks, I'll give it a try.

8 hours ago, Pond Life said:

Get a pin or needle & scratch around inside the charging port of the phone, I have found that fluff, sawdust etc gets jammed into the far end of the port by the charging cable, eventually preventing the plug inserting fully.

Better use a tooth pick. You might damage the port with a hard object.

With such an old phone it’s most likely the battery. 

Samsung Repair Center - north side of the moat. 

Is it a J7 Pro? If so the battery is built in, so it's non-repairable if it's a battery issue (planned obsolescence).  If it's a J7 with a battery, it's doubtful the battery is still available. Same thing happened to me; J7 Pro.  I ended up having to buy another phone.

3 hours ago, Fairynuff said:

With such an old phone it’s most likely the battery. 

Good point. I'm not familiar with phone repair/battery replacement shops in CM.

 

Any suggestions appreciated.

2 hours ago, Jaybott said:

Is it a J7 Pro? If so the battery is built in, so it's non-repairable if it's a battery issue (planned obsolescence).  If it's a J7 with a battery, it's doubtful the battery is still available. Same thing happened to me; J7 Pro.  I ended up having to buy another phone.

Just bought a new one for my old J7. one of those vendors at Central Surathani. so it is possible to replace. i use him regularly for our phones, screen protectors, etc. he says the battery is genuine and has a 6 mnth warranty. cost 650 baht.

 

Samsung have service centres in Bangkok. I have used one before in Future Park, Rangsit and they didnt charge over the top. 

13 hours ago, scorecard said:

Thanks, I'll give it a try.

Why not give a Samsung service centre a try?

1 hour ago, scorecard said:

Good point. I'm not familiar with phone repair/battery replacement shops in CM.

 

Any suggestions appreciated.

As far as I can remember when I had a J7 you could easily just buy a replacement battery whereas newer phones now have to be done by a pro.To be honest I’d recommend just buying a new phone, one of the A series Samsungs eg the A21 would knock spots off a J7

On 1/19/2023 at 11:35 PM, scorecard said:

Thanks, I'll give it a try.

And it worked, but I used a slim wooden toothpick, and a clump of rubbish came out. All fixed and thanks. 

8 hours ago, scorecard said:

And it worked, but I used a slim wooden toothpick, and a clump of rubbish came out. All fixed and thanks. 

Now go brush your teeth.