Tot Adsl - Worst Internet Service In Se Asia

[maxman71]

Anybody else having on-going trouble with TOT's ADSL? For the last 2-3 weeks, it disconnects every 5-10 minutes, then comes back up in about 1-2 minutes. It repeats this cycle over and over again. It seems to do this mainly in the early evenings, when perhaps there are a lot of people online. TOT has made various claims as to why they are having this problem, mainly citing the rainstorms. Gee, it has been raining in Thailand during rainy season for centuries in Thailand, you'd think they would install equipment that can handle their own climate!!! Now, they say the problem is somewhere else on the internet and won't show up at all. Having lived and worked in many SE Asia locales for about 5 years, TOT is the THE WORST.

Anybody else have any insights???

[markwhite]

Anybody else having on-going trouble with TOT's ADSL? For the last 2-3 weeks

The only problems I've had is when I set my upload speed to high on uTorrent and killed my ability to browse. Other than powr outages which take everything down, TOT has been fine for me.

[autonomous_unit]

I had a roughly three hour outage last week when a big storm rolled through Bangkok, but otherwise TOT ADSL has been OK for the past year. We do get frequent power glitches over here in Nonthaburi, and each time the local TOT equipment seems to lose power and get rebooted. (I have my router on a UPS, so it shows the DSL link going down and then returning shortly thereafter. Of course, it gets a new IP address and all my connections are broken because of this...) When the power is stable, I usually see router connection staying up for a day or more, until the TOT equipment seems to force a reset and new IP address.

I think the TOT DNS servers are a bit flaky, but I can live with them. I am able to have VOIP calls over our 1024/512 line without much hassle these days. The bandwidth isn't amazing but we all know about the overloaded Internet links to the outside world... I get reasonable speeds like 200-800 Kb/s for downloads from the US.

One thing I did notice is that if a ran my ADSL line through the UPS surge protector connections before going to the modem, it would be disrupted every time the phone rang! WIth a direct connection, this does not happen, so I've decided to take my chances without surge protection for that line.

[calibanjr.]

I'm in CM. We've been using Vonage on True (1mb/512) in BKK and now CM for three years. In the last six months in CM, True has plummeted in speed. I didn't used to mind a bit of downtime. But now my speeds (to LA, true, not Asia)are between 60k/60k and 180/180. Just unusable for Vonage. Hooked up TOT for three days now (1mb/512) getting usable speeds between 500/150 and 800/250. Hope it sticks!

[malcolmswaine]

I've had similar problems before in a house i rented that was set up with TOT. Every 20 or so minutes the line would drop. It would come back after a while, or similarly come back by switching the modem off for about 30 minutes.

It turns out the problem was caused by two things :

a) The modem was regularly overheating.

After I kept a fan on it 24 hrs

The telephone cable was running alongside some mains cables. I can only guess the EMF was distorting the signal and the causing the line to drop.

I moved the cable away from the mains cables and combined with the fan to stop the overheating problem was getting about 90% uptime (good for Samui )

I dont know if either of these may be factors in your problem, but definately things to look out for.

TOT engineeers did come round, but missed both of these things. If you want the job done ...

Good luck and hope this helps