johnmcc6 Posted June 5, 2023 Share Posted June 5, 2023 i was having a terrible time transferring funds to Thailand as they could not send me an authorization code so they are now sending me by post a security key to my account that should fix the problem has anyone else had this problem with West Pac bank or know about this key and how it works? Thanks for any information. regards john mcculloch Link to comment Share on other sites More sharing options...
sungod Posted June 5, 2023 Share Posted June 5, 2023 (edited) I believe its what they call a 'token.' It will have a set of 6 random numbers, you just put those numbers in the box on your screen when asked. Edited June 5, 2023 by sungod Link to comment Share on other sites More sharing options...
norbra Posted June 5, 2023 Share Posted June 5, 2023 John many Australians use Wise for transferring money to Thailand.banks Something to consider as payment to Wise is a domestic transaction.and cheaper than Westpac foreign exchange. Information available "www,Wise,com" Link to comment Share on other sites More sharing options...
johnmcc6 Posted June 5, 2023 Author Share Posted June 5, 2023 thanks guy;s or ?dolls for the info. Link to comment Share on other sites More sharing options...
bignok Posted June 5, 2023 Share Posted June 5, 2023 Westpac not West Pac. Any message from a West Pac would be a scam. 1 Link to comment Share on other sites More sharing options...
G Rex Posted June 5, 2023 Share Posted June 5, 2023 `Yes - Wise is the go, rather than transfer direct from Westpac, though you will still need a dongle as pictured above to make your first transfer to Wise - as they will be a new recipient. I have successfully used my dongle/token for the last 5 years for Westpac transactions performed in Thailand. Link to comment Share on other sites More sharing options...
CM4Me Posted June 5, 2023 Share Posted June 5, 2023 For 15 plus years now I have transferred monthly my "living Expenses" (in AUD) to which there has never been a problem - that is until I tried on the 1st June. I called them twice over the weekend and got shunted from one extension to another. So I submitted a formal complaint. Received their automatic acknowledgement today in which they stated "they intend to fix all problems in 5 working days". We shall wait and see Link to comment Share on other sites More sharing options...
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