If so, could you please request an online statement be emailed to you and advise if the Balance column figures are incorrect like mine are? (Takes less than a minute). 

 

Attached is what’s showing on my statement that I requested and obtained today. 

 

I’m presently overseas and just wanted to check with others before contacting the bank.   
 

Thanks in advance 🙏 

 

 

Edited March 2, 20242 yr by Nemises

TIT....

It would be helpful to see the dates of those transactions, how long have you been overseas? 

4 hours ago, Nemises said:

If so, could you please request an online statement be emailed to you and advise if the Balance column figures are incorrect like mine are?

They are incorrect for me as well.

 

The problem is that the transactions are not sorted properly (they are reverse chronological by month, but chronological by time of day, and some months also by day of month).

 

So there is no way they could have a meaningful balance column without re-ordering the transactions to be consistently chronological or reverse chronological.

33 minutes ago, lkn said:

They are incorrect for me as well.

 

The problem is that the transactions are not sorted properly (they are reverse chronological by month, but chronological by time of day, and some months also by day of month).

 

So there is no way they could have a meaningful balance column without re-ordering the transactions to be consistently chronological or reverse chronological.

Ah Ok, what a joke they are. Thank you! Much appreciated.

 

Also and more importantly, my current statement balance (and online balance) doesn't match the previous 12 month's total deposits less total withdrawals leaving me about 20K short. I'll sort that with them in person when I return. Hope yours balances!?

 

On the first of every month, I request a statement to be emailed to me from KTB for the previous month. I've just checked Jan & Feb 2024 statements and they appear correct. Items are correctly listed in chronological sequence.