billzant Posted March 25 Share Posted March 25 (apologies for wrong forum) I am wondering whether finance regs are giving me a problem. By finance regs I mean the changes that ended my using Paypal here in Thailand for transactions overseas. Asus web storage insisted on paypal, and I was unable to use them any more. I usually use Kweb card for online transactions. Last year (March) I bought a Google One package, but since then that Kweb card has expired. I have a new kweb card and tried to enter the details at google, and it gives me "the account is closed". The account is not closed as I use it for Lazada regularly. I have a case opened with google. Their first attempt at resolving the problem didn't work, I am waiting to hear from them as to what to do next. So I am asking here if anyone has experienced similar? billz Link to comment Share on other sites More sharing options...
CharlieH Posted March 26 Share Posted March 26 MOVED to Banking forum. Link to comment Share on other sites More sharing options...
billzant Posted March 26 Author Share Posted March 26 Thank you, Charlie. Link to comment Share on other sites More sharing options...
billzant Posted March 26 Author Share Posted March 26 The issue has been resolved with the bank. I phoned Kbank, and they had blocked the card as a payment method for google. Hence the message that the "account is closed" at Google's payment methods. When I phoned Kbank they explained that they were concerned there might be fraud and had blocked the card as a payment method for google. It was immediately unblocked, payment has been made and there is no issue with Google. I am unsure why fraud is question as an old card was used for payments at Google. Kbank were civil. It means that I will have to test that civility as any time in the future where the card is brought into question I will have to phone the bank immediately in case it has been fraud-blocked. Link to comment Share on other sites More sharing options...
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