3 hours ago, Liquorice said:

Had the same issue yesterday, but received an instant email to reset password.

I tried to reset to existing password but was informed the passwords must now consist of 8 characters, including a capital letter, a number and a symbol.

Reset password, submitted report and now awaiting response.

If your not receiving an email reply, double check your are entering your correct email address > typo error.
Other than that you will have to report in person, ask Immigration to confirm your email addy and reset your password.

Thank you Liquorice and glad it worked for you but I guess I will be heading to the office tomorrow.

3 hours ago, Liquorice said:

Had the same issue yesterday, but received an instant email to reset password.

I tried to reset to existing password but was informed the passwords must now consist of 8 characters, including a capital letter, a number and a symbol.

Reset password, submitted report and now awaiting response.

I got my renewal notice on schedule on the 15th, had to reset password to log on.

Submitted on 16th at 9am, approval at 11:30.

On 12/12/2025 at 5:32 AM, BrandonJT said:

Recent reports indicate online reporting will not work for you again until you leave Thailand and return.  Why? No one knows.

From where did you get those 'recent reports?'

Usually, you must go in-person for the first report after returning to Thailand. After that it is plain sailing.

I did Tuesday morning and got reply that afternoon.

there have been people reporting here that they were able to online report after returning from abroad

Just here to report that Chaeng Wattana (Bangkok) continues to not allow reporting online for the first 90 days report after returning from abroad.

Ive just tried to do my first 90 day report online. First i created an account, then logged in and filled the details asked for. I then hit submit and it said success, but all i received via email was a tm47 form with the details i submitted printed on?.

Is that it?, or do i now have to use the form to complete the 90 day report , there was no other paperwork telling me when my next report was due etc?

update!!!, recieved a mail sayng application rejected because NO ADDRESS INFORMATION ON THE SYSTEM Unapproved because the address not match on the system

7 minutes ago, Burgo1979 said:

Ive just tried to do my first 90 day report online. First i created an account, then logged in and filled the details asked for. I then hit submit and it said success, but all i received via email was a tm47 form with the details i submitted printed on?.

Is that it?, or do i now have to use the form to complete the 90 day report , there was no other paperwork telling me when my next report was due etc?

update!!!, recieved a mail sayng application rejected because NO ADDRESS INFORMATION ON THE SYSTEM Unapproved because the address not match on the system

The first email is always just a receipt for your submission. It is then followed by approval or as in your case rejection.

1 minute ago, Upnotover said:

The first email is always just a receipt for your submission. It is then followed by approval or as in your case rejection.

Correct. Sorry. My point was why was it rejected, lived at same address for 10 years and never missed a 90 day report at the office. Does the way the address is put in affect it?

1 hour ago, Burgo1979 said:

Correct. Sorry. My point was why was it rejected, lived at same address for 10 years and never missed a 90 day report at the office. Does the way the address is put in affect it?

The address must exactly match your TM30.

On 2/26/2026 at 10:04 AM, Burgo1979 said:

Ive just tried to do my first 90 day report online

Which office?

On 2/26/2026 at 10:15 AM, Burgo1979 said:

Does the way the address is put in affect it?

Yes. Just something as small as which line you input the address number or room number can throw off getting an APPROVED response.

Anyway, if you are still within the 'window' to submit online (15-to-7 days before the due date; though some locales apparently still allow online submission up to the due date) no harm in giving it a second try, and even a third before the due date, if need be.

I've gotten an APPROVED on a third try which was submitted even a couple days AFTER the due date; yes that happened.

That was at a time when I'd do the report online maybe 3-4 days before it was due--during the time you could do it online up to the due date--thinking I wanted to get close to 'full value' of the 90 days.

Not really applicable right now to the OP's situation, but if he does get an APPROVED on a second or third try then the following should be beneficial to him, and anyone else doing their '90-day reports' online. Best MO is think of it as a '75 day report'. Submit it two weeks ahead of the due date. Seems to make it run smooth, and gives you an opportunity to re-submit again (and again if need be) to get an APPROVED.

On 12/11/2025 at 2:23 AM, smedly said:

the rules are clear to most people

Are they? Can you or anyone else confirm whether 90 day reports are allowed to be submitted online after entering the country? We've got reports saying opposite things in recent months.

Even on "little" things like the required dates differ from office to office - Bangkok immigration's calendar shows online can be submitted 15 days before - i.e. if your due date is the 17th, you can submit on the 2nd, while other offices make the cutoff 14 days before the deadline (apparently as they count the due date as being one of the days).

The dates are even more important for things like mail submissions which must be submitted 15 days before - not within 15 days nor more than 15 days. The deadline is 90 days since the last submission, or 89 days since arrival to Thailand (since they count the day of arrival as already being 1 day).

And the TM 47 instructions ( https://www.immigration.go.th/?page_id=1648 ) still say to provide a "Copy of the departure Immigration Form 6 (TM.6), front and back. See example of Immigration Form 6." despite that there hasn't been TM6 like that officially for multiple years now, and that Thailand wasn't actually distributing TM6s for years before that.

Etc.

On 2/19/2026 at 5:45 PM, smedly said:

there have been people reporting here that they were able to online report after returning from abroad

In case it helps others, I reviewed the last 3 or 4 months of posts in this thread, and I found 1 report of online working upon re-entry with the Phuket office, arrived in October: https://aseannow.com/topic/1353374-thai-immigration-online-90-day-reporting-system-2025/page/8/#findComment-20313297

And 1 report of online not working after re-entry with the Bangkok office, arrived in December: https://aseannow.com/topic/1353374-thai-immigration-online-90-day-reporting-system-2025/page/9/#findComment-20394913

On 11/16/2025 at 9:59 AM, giddyup said:

Yes, it's such a hassle spending 2 minutes every 90 days doing the online report, and then, the horror, a couple of hours once a year renewing the visa. It's insufferable!

1. That's only if you never travel outside the country, and then each time you'll need a number of hours to either visit the regional immigration office (plus hopefully take the time to make an appointment), or to get copies of all of the needed documents, fill out the form and multiple envelopes, sign all the copies, visit a post office - possibly not even the local post office if the exact-15-day requirement doesn't fall on a day the post office is open, etc - and of course set up reminders to submit everything, reminders to check that your application was approved, etc. - this isn't something you can just set and not pay attention until 90 days later.

2. And for renewing a visa, some (many? all?) visa types can't make an appointment, so on top of the hours traveling to/from the regional immigration office, getting the annual documents if needed from your bank, filling out the multiple forms, getting copies of and signing all required documents, getting a current photo taken, you still have hours more waiting in a queue at immigration - and there's a decent chance there will also be another hour delay while the immigration office closes for lunch, etc - these things take up much of a day to get done from start to finish.

And immigration is open only during limited business hours, so if you're working you'll likely also need to take time (a day?) off from work to do each visa renewal and maybe each 90 day notification if you've left the country.

Or for another example posted today of how it is not so easy: https://aseannow.com/topic/1388553-samut-prakan-immigration-youd-better-stay-in-bangkok/

Do you need to provide copies of all passport pages, including blank ones? Do you need a copy of the owner's ID? Their phone number? Do you need not just your most recent TM30, but the previous one as well? etc.

On 2/26/2026 at 11:48 AM, BrandonJT said:

The address must exactly match your TM30.

I have no TM30. And my 90 day reports works fine.

5 hours ago, Somrak said:

I have no TM30. And my 90 day reports works fine.

Highly unlikely that you have no TM30.

Trying to do an online report... 1st time for a new (Sep 2025) passport ... did an in-person report at same time as my extension renewal in Dec. The rejection email said:

Your application for "STAYING LONGER THAN 90 DAYS" has been rejected.

Others (Please specify)Contact immigration; you have not registered for accommodation (TM30). (Change PASSORT)

Will I need to do a new TM30 despite still living in our (in wife's name) house? I also haven't left Thailand since arriving Sep. 2020.

On 3/6/2026 at 3:01 PM, gamb00ler said:

Trying to do an online report... 1st time for a new (Sep 2025) passport ... did an in-person report at same time as my extension renewal in Dec. The rejection email said:

Your application for "STAYING LONGER THAN 90 DAYS" has been rejected.

Others (Please specify)Contact immigration; you have not registered for accommodation (TM30). (Change PASSORT)

Will I need to do a new TM30 despite still living in our (in wife's name) house? I also haven't left Thailand since arriving Sep. 2020.

I live an easy 10 minute drive from CM Imm... so I went in person to do the TM47. I asked the Thai Imm. officer at the window if I needed to do anything about my TM30 because of my new passport. He didn't give an answer so I just walked into the TM30 office a few steps away and enquired from the staff. They said they needed to update the TM30 records and gave me new receipt.

Only as a information:

When you come back from outside the country, you can send the 90 day ..

also by mail.

And if you are to lazzy to make the 90 day report it will cost you, when you make your next extension 2 k Bath.

15 minutes ago, Somrak said:

if you are to lazzy to make the 90 day report it will cost you, when you make your next extension 2 k Bath.

The way to avoid the 2,000 baht fine is to arrive back within 90 days of an extension end date. If you time your travels right, you can skip 90 day reports with no consequence.

On 3/5/2026 at 7:19 PM, BrandonJT said:

Highly unlikely that you have no TM30.

Realy, nobody did ask me in more then 25 years. And if I extend my visa i show copies of my wifes housbook and passport.

just one quick question on the online form it asks for the visa date is that the 90 day or the yearly one

10 minutes ago, bangkokspurs said:

just one quick question on the online form it asks for the visa date is that the 90 day or the yearly one

Which visa date?

Just did a screenshot from the mobile.

"Stay Visa Expire" is of course the date on which your one year extension ends.

thanks ...yes i know i am stupid and blind

filled it all in sent now waiting for a reply ..on the site it says pending how long do you normally have to wait.

In Bangkok usually with 48 hours not counting weekends

cheers for the quick answer

My 90 day report is due on the 7th april if i dont get anything back early next week do i have to reapply online

3 hours ago, bangkokspurs said:

cheers for the quick answer

My 90 day report is due on the 7th april if i dont get anything back early next week do i have to reapply online

Which office? Submitted yesterday at CW, assuming from your username?

Unless you get a quick turnaround today, just wait through the weekend and by Monday or Tuesday you should get a result.

If you haven't gotten one by Mar. 31, you might think about going to the 'check status' page, hit the red X (cancel) and submit again, still being within the 'window'.

Sometimes that gets their attention if you've been 'pending' a long time (6-7 days). This is for CW.

4 hours ago, bangkokspurs said:

cheers for the quick answer

My 90 day report is due on the 7th april if i dont get anything back early next week do i have to reapply online

At CW you can apply 15 or is it 14 days before your due date up til 7 days before your date, if you are still in this 1 week time frame then yes apply again, make sure you cancel the pending online application, outside the week you will have to report in person

If your report date is 7 th April then according to the system the latest time you can apply online is 7 days before, so 31st March is the last day you can do online, though depending on the system maybe 1st April would do

On 3/26/2026 at 11:11 AM, bangkokspurs said:

thanks ...yes i know i am stupid and blind

filled it all in sent now waiting for a reply ..on the site it says pending how long do you normally have to wait.

I submitted around 4pm - received an email confirming my online submission = PENDING.

Several days later I hadn't received an APPROVED email, so I checked status online and found I'd be approved 2hrs after submission. I downloaded the APPROVED tm47 form from the website.

On 3/28/2026 at 4:41 PM, Bredbury Blue said:

Several days later I hadn't received an APPROVED email, so I checked status online and found I'd be approved 2hrs after submission. I downloaded the APPROVED tm47 form from the website.

Approved two hours after submitting it, now that's how it should work. Which office was that?

CW is getting better, but still not unusual for a 3-5 day wait to get an APPROVED. They tend to process a REJECTED much quicker, though, which gives you a chance at a second submission still being within the 'window'.

By the way, perhaps they indeed did not send the APPROVED email, but just a heads up. Sometimes emails from immigration end up in the junk folder. While one is waiting, watching for an email from immigration, there are instances they've sent it and it's sitting in junk folder.

2 hours ago, rwilem said:

By the way, perhaps they indeed did not send the APPROVED email, but just a heads up. Sometimes emails from immigration end up in the junk folder. While one is waiting, watching for an email from immigration, there are instances they've sent it and it's sitting in junk folder.

If as recommended, you add [email protected] and [email protected] to your contact list, then replies shouldn't go to your junk folder.