SCB ATM Glitch? SCB Card Works Reliably Except With SCB Machines

[RSD1]

The other day, I went to an SCB ATM with my SCB debit card to withdraw some cash. I mostly use digital payments, so I rarely handle cash and only make a few ATM cash withdrawals each month.

 

Anyway, I inserted my SCB card into the SCB ATM, and the transaction failed. The machine gave me an error message about an issue with the smart chip and advised me to contact the issuing bank. I tried again and same result.

 

Right next to the SCB ATM was a Bangkok Bank ATM. I figured I’d give it a shot, so I inserted my SCB card, entered the withdrawal amount, and, presto, cash came out instantly.

 

This isn’t the first time this has happened. If I remember correctly, it’s happened two or three times before with the same SCB card at different SCB ATMs. In the past, retrying the same machine usually worked on the second attempt, but this time, after two failed tries, I just gave up and switched to Bangkok Bank ATM right next to it.

 

I don’t think there’s a physical issue with the card because the card is in good shape, pretty new, and if there was an issue with the card itself, it wouldn’t have worked immediately at a different bank’s ATM. So it seems more like a glitch with SCB’s own system.

 

Has anyone else experienced this?

 

I wouldn’t be surprised if I ran into this type of issue using my SCB card at another bank’s ATM since that has happened before and seems like a common issue at times, but in this case, it’s specifically SCB’s own machines failing to work correctly with their own card. You would never expect that to happen.

 

Go figure.

[thesetat]

Sounds like the SCB scam to get you to use your card at another ATM so they can collect fees. 

I would not put it past this bank. Their ATMs are touchy to say the least. None of my ATM cards work for that bank. Not even my foreigner debit cards. 

[bamnutsak]

I'd try another (different) SCB ATM to verify the problem.

 

If you still experience issues just stop by a branch to sort it out.

 

My SCB ATM card works fine in SCB ATMs, most recently ~ 12 hours ago.

 

 

[topt]

3 hours ago, bamnutsak said:

My SCB ATM card works fine in SCB ATMs, most recently ~ 12 hours ago.

Snap. 

[KhunBENQ]

8 hours ago, thesetat said:

Sounds like the SCB scam to get you to use your card at another ATM so they can collect fees. 

What a nonsense. There is a conspiracy forum please.

1) only after more than 4 withdrawals per month a fee would occur.

2) you think that SCB does big profit from using other banks ATM?

Don't you think the other bank will cash in for using THEIR equipment.

 

I had no particular problems with SCB ATMs.

Had often used Bangkok B. ATM at SCB.

At the big malls SCB has the most up-to-date fancy machines.

 

But I mostly use cardless withdrawal nowadays.

[RSD1]

10 hours ago, bamnutsak said:

I'd try another (different) SCB ATM to verify the problem.

 

If you still experience issues just stop by a branch to sort it out.

 

My SCB ATM card works fine in SCB ATMs, most recently ~ 12 hours ago.

 

 

Thanks, but the issue is that, if I need cash, I don't necessarily want run to another SCB ATM, which could be a fair distance away. So, if I'm confronted with that situation again, I'll most likely just do the same thing as I did the other day, look for the next closest ATM from another major bank and whack the card in there instead. The interesting thing is that I've used this SCB Debit Card at many other bank ATMs and the only one that has ever caused a problem with this card is SCB's own ATM. Maybe one of these days I'll just go into SCB and ask them to replace the card anyway, although I don't really think that's necessarily the problem. 

[RSD1]

4 hours ago, KhunBENQ said:

But I mostly use cardless withdrawal nowadays.

Yep, that's really the best way to go. If I have my main phone with me, then I normally do that. Problem is, a lot of times I don't take my phone if I'm going out at night and need some cash. I'll either take my older backup phone or just my watch which has all my debit and credit cards in the Apple wallet anyway. The problem with the SCB app is that you can only have it installed on one mobile device at a time. So if I don't have my main phone with me when I'm out then I can't really do a cardless withdrawal without access to the mobile app.

 

Once you set up a cardless withdrawal in the app, then you've also got to withdraw the money within 15 minutes or the code expires. If there was no time limit, that would be great. Then I could set up a cardless withdrawal on the phone before I leave the house, without taking the phone with me, only need to remember the code and then withdraw the money whenever it is convenient later in the evening. But that's not how it works. 15 minutes or you're out of luck.