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A heads-up for foreign residents using Krung Thai Bank.

Featured Replies

1 minute ago, Gecko123 said:

That's a pretty good strategy. I have been toying with the idea of moving my funds on deposit to the monthly income method rather than a flat 800K deposit in order to reduce required funds on deposit in Thai bank.

You realise that you will pay income taxes on that amount? Even if your country has a DTA, or your pension isn't taxed in your home country, you will pay the difference.

I just had a review of my accounts the other day, and they went with a flea comb through them.

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  • Gecko123
    Gecko123

    All this heightened security and hyper-scrutiny of all transactions involving foreigners is resulting in a mindset taking hold among bank staff that foreigners are second-class customers who are not t

  • Scouse123
    Scouse123

    Hang on a minute, I was informed by the bank that they are also doing this with their Thai customers because of the sheer number of 'mule' accounts that have been discovered in the banking system.

  • Conno
    Conno

    So pleased I never installed a smart phone banking app. Thought all this was supposed to make everyone's life easier? Not sure I could even use one to be honest. Can you do these face scans wearing gl

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19 hours ago, Mutt Daeng said:

@Gecko123 @Scouse123 is correct about the crowds. Krungthai bank being jam packed for days on end is a common occurrence, especially in upcountry branches. It's because KTB is the Thai Government's paymaster and at the moment, thousands of Thai people are having issues with the APP required to register for the Governments latest subsidy scheme for low income people. Last year when I went for the bank letter for my 1 year extension, people were queuing outside the branch at 6.45 am for 4-5 days.

Isn't KrungThai the bank where Thais who can't or don't want to register online for the "Thai Help Thai Plus" (60:40) scheme had to go?

Could be the reason why it's been packed out recently (They were queuing out the door in Central Festival week before last).

Edited by SamSpade

3 minutes ago, Gecko123 said:

That's a pretty good strategy. I have been toying with the idea of moving my funds on deposit to the monthly income method rather than a flat 800K deposit in order to reduce required funds on deposit in Thai bank.

. . .

I thought about the monthly income method also; but based on the experiences of others, it gets dodgy with transfer problems, exchange rate issues, the deposit not showing up as "international" and depends on which IO you get when you show up to renew.

If something would ever be a hard and fast rule re: visas, it could be trusted more easily.

3 minutes ago, CallumWK said:

You realise that you will pay income taxes on that amount? Even if your country has a DTA, or your pension isn't taxed in your home country, you will pay the difference.

I just had a review of my accounts the other day, and they went with a flea comb through them.

I thought about that also as a downside to the monthly deposit. 👍

5 minutes ago, CallumWK said:

You realise that you will pay income taxes on that amount? Even if your country has a DTA, or your pension isn't taxed in your home country, you will pay the difference.

I just had a review of my accounts the other day, and they went with a flea comb through them.

Thank you very much. I had forgotten about that.

22 hours ago, Scouse123 said:

Hang on a minute,

I was informed by the bank that they are also doing this with their Thai customers because of the sheer number of 'mule' accounts that have been discovered in the banking system.

Judging by the number of customers, young and old, that were sat in the Krung Thai bank from early morning with their IDs and bank books in hand, I think what she was telling me was correct. Coupled with the fact the banking app has been updated, and they were requiring all customers updated details.

I think the Q's would be for The "Thais Help Thais Plus: 60/40" scheme, just launched

1 hour ago, thailand49 said:

As for KrungThai not sure about other branches outside of the Darkside, but friend was charged to withdraw his own money out of saving from ATM Krungthai, they last year charged him 1500 baht to use their application on the phone.

So we stopped depositing money into the account let it run down to 20 baht bye not worth the time to go in get in line to close it.

I doubt that 1,500 Baht was charged for the app or for withdrawals at the ATM. My guess is that your friend misunderstood the reason for these charges.

Edited by msbkk

10 minutes ago, msbkk said:

I doubt that 1,500 Baht was charged for the app or for withdrawals at the ATM. My guess is that your friend misunderstood the reason for these charges.

I suspect they paid 1,500 THB over the year due to charges for using other Bank's ATMs or "Out of Province" Withdrawals though at a max of 30THB per transaction, 500 transactions pa sounds like a lot (I doubt I do 20 nowadays almost everything is "Scanned").

I was quoted 1,200 THB to move 200K from my Bangkok Bank Fixed Deposit account to my Bangkok Bank Savings account because the savings account was opened outside of Pattaya (Bangkok) - My account was frozen at the time & when I got it sorted out at the Branch where I opened the Fixed Deposit account (Jomtien) charged me 1/2 of that (Central Fesitival Branch also quoted me 1/2 of what the 1st Branch said it would cost but it could only get unfrozen at my "Home" branch)!

I've also been charged 1,000 THB in the past when I moved 1,000,000 from my Bangkok account into a new Fixed Deposit account for the GF.

Will be going in tomorrow to take another 100K out of the fixed deposit account, this time I'll take it in Cash (No charge) and walk over to KBank to pay it in.

Edited by SamSpade

2 hours ago, CallumWK said:

I just had a review of my accounts the other day, and they went with a flea comb through them.

Apologies if misunderstood but do you mean the bank went through them or the TRD?

All the banks are bringing in, our have already brought in facial recognition as an additional security measure.

The fact that they are now all holding our images and facial recognition measurements on their servers could also be a security risk if any of them get hacked.

If such data gets into criminal hands in this AI age, we are all at risk of more than just losing money.

On 6/8/2026 at 9:34 AM, Gecko123 said:

All this heightened security and hyper-scrutiny of all transactions involving foreigners is resulting in a mindset taking hold among bank staff that foreigners are second-class customers who are not to be trusted and deserve to be treated like potential criminals.

I'm in the process of moving all my accounts from Bangkok Bank to SCB for this very reason, but if SCB starts doing the same thing, I'm going to keep the amount of money and level of transactions with any Thai bank down to an absolute minimum.

I'm really disgusted with the high-handed, hyper-bureaucratic, police state approach Thai banks are taking in their approach to managing foreign customers.

Rubbish! I'm at SCB and no face recognition required for foreigners, only for Thai people as I experienced yesterday while installing the SCB Easy App on my Thai wife cell phone... The only restriction is a transfer limit of THB 50,000... Well last time I transferred THB 49,000 and later THB 1,000 LOL.

14 minutes ago, Garouda said:

Rubbish! I'm at SCB and no face recognition required for foreigners, only for Thai people as I experienced yesterday while installing the SCB Easy App on my Thai wife cell phone... The only restriction is a transfer limit of THB 50,000... Well last time I transferred THB 49,000 and later THB 1,000 LOL.

Nothing in my post was critical of SCB. I stated I was moving to SCB because of problems I was having with Bangkok Bank.

Edited by Gecko123

  • Author
25 minutes ago, Garouda said:

Rubbish! I'm at SCB and no face recognition required for foreigners, only for Thai people as I experienced yesterday while installing the SCB Easy App on my Thai wife cell phone... The only restriction is a transfer limit of THB 50,000... Well last time I transferred THB 49,000 and later THB 1,000 LOL.

Instead of rubbishing something, let's wait and see.

AFAIK, All major banks have been instructed by the government to follow similar procedures.

2 hours ago, msbkk said:

I doubt that 1,500 Baht was charged for the app or for withdrawals at the ATM. My guess is that your friend misunderstood the reason for these charges.

2 hours ago, msbkk said:

I doubt that 1,500 Baht was charged for the app or for withdrawals at the ATM. My guess is that your friend misunderstood the reason for these charges.

Let me add or make a correction the charge 1500 was for the year application on his phone only.

When he use the ATM card at his branch for his saving he was charged a fee of 20 baht basically to take out his own money.

For the record he never travel nor use any other ATM in Thailand just the one walkable from his house he rented.

I have a Krungthai Bank account since 1991. I never had any problems and I get interest rate.

Edited by Mentors65

7 hours ago, Garouda said:

Rubbish! I'm at SCB and no face recognition required for foreigners, only for Thai people as I experienced yesterday while installing the SCB Easy App on my Thai wife cell phone... The only restriction is a transfer limit of THB 50,000... Well last time I transferred THB 49,000 and later THB 1,000 LOL.

Above 50.000 baht transfer facial recognition is required with SCB. It is probably because you never registered the facial recognition with SCB that your limit is 50.000

My limit with SCB is 10 million per day

2 hours ago, Mentors65 said:

I have a Krungthai Bank account since 1991. I never had any problems and I get interest rate.

How much, 0.25%?

Savings deposits that pay higher interests foreigners can not get with KTB

7 hours ago, topt said:

Apologies if misunderstood but do you mean the bank went through them or the TRD?

TRD, I claimed back withholding taxes on interests, and they went through every transaction in every account.

If I had made a cash deposit I had to prove where it came from.

9 minutes ago, CallumWK said:

TRD, I claimed back withholding taxes on interests, and they went through every transaction in every account.

If I had made a cash deposit I had to prove where it came from.

This would probably have been worth a separate thread if you were willing to give more details?

Can I ask which office this was at?

I did the KYC stuff a few months back. Kasikorn works corectly, but the facial verification still does not work on the Krungthai app and I am limited to 50k transfers. The staff could not get it to work. Error code 30410-identity verification failure.

  • Author
15 hours ago, thailand49 said:

Let me add or make a correction the charge 1500 was for the year application on his phone only.

When he use the ATM card at his branch for his saving he was charged a fee of 20 baht basically to take out his own money.

For the record he never travel nor use any other ATM in Thailand just the one walkable from his house he rented.

They don't charge for ATMs in your own walkable area.

  • Author
6 hours ago, stubuzz said:

I did the KYC stuff a few months back. Kasikorn works corectly, but the facial verification still does not work on the Krungthai app and I am limited to 50k transfers. The staff could not get it to work. Error code 30410-identity verification failure.

It took them an hour, but they've got mine working. I used the facial scan to pay at Lotus today to verify.

  • Author
10 hours ago, Mentors65 said:

I have a Krungthai Bank account since 1991. I never had any problems and I get interest rate.

Hahaha,

How much interest rate?

I get 4.50% on a current account in the UK with Chase bank, UK

  • Author
15 hours ago, thailand49 said:

Let me add or make a correction the charge 1500 was for the year application on his phone only.

When he use the ATM card at his branch for his saving he was charged a fee of 20 baht basically to take out his own money.

For the record he never travel nor use any other ATM in Thailand just the one walkable from his house he rented.

I am a KTB customer for going on 28 years.

I think your pal has allowed confusion to get in the way here.

  1. They don't charge for ATMs if he is using a Krung Thai machine in the local area and that is his bank, they may, if he's using another bank's ATM.

  2. This 1500 baht, I can only imagine this as being a fee for a credit/debit card, and he has unwittingly signed up for the usual con of accident insurance.

8 hours ago, stubuzz said:

I did the KYC stuff a few months back. Kasikorn works corectly, but the facial verification still does not work on the Krungthai app and I am limited to 50k transfers. The staff could not get it to work. Error code 30410-identity verification failure.

The facial recognition within the Krungthai APP didn't work for me until I visited the bank to inform them about my new passport a week ago. Don't know what they did but after the update the FR worked. This was after the staff repeatedly informed me that FR wasn't available for foreigners and like you, my transfers were limited to 50K baht. There is a function within the app settings to update facial data. Have you tried that? I had to do that before the FR worked.

Edited by Mutt Daeng

11 hours ago, CallumWK said:

TRD, I claimed back withholding taxes on interests, and they went through every transaction in every account.

If I had made a cash deposit I had to prove where it came from.

Which is why I have not deposited cash in any Thai bank for at least 5 years -- and that will continue.

12 hours ago, topt said:

This would probably have been worth a separate thread if you were willing to give more details?

Can I ask which office this was at?

Jomtien.

And to be correct, they went through every deposit, not just the cash ones.

But usually when I transfer from one bank to another, I add a remark of the purpose and from which bank, so it is traceable.

Some transfers I had no remark, and after 1 year I also don't recall where it came from or what the purpose was.

Some banks also don't allow the app or web banking for foreigners, and even limit transfer at the counter to 10K. GHB is one of them, so you only can withdraw in cash.

I took them a total of 5 hours over 2 days to go through all of them, and they finally gave up and approved unconditional, but warned that next year I would need to have proof of every transaction, or they would not approve again.

12 hours ago, CallumWK said:
12 hours ago, CallumWK said:

How much, 0.25%?

Savings deposits that pay higher interests foreigners can not get with KTB

ow much, 0.25%?

Savings deposits that pay higher interests foreigners can not get with KTB

4 hours ago, Scouse123 said:

Hahaha,

How much interest rate?

I get 4.50% on a current account in the UK with Chase bank, UK

lucky you lol

4 hours ago, Scouse123 said:

Hahaha,

How much interest rate?

I get 4.50% on a current account in the UK with Chase bank, UK

That's great if you're a UK Resident, unfortunately you can't open one if you're not.

Actually you can't have one at all if you're not but that's for them to find out I guess.

I have to console myself with getting >4.75% on long dated Government Gilts & almost 4% in an MMF, all Tax Free :)

Edited by SamSpade

4 hours ago, Scouse123 said:

They don't charge for ATMs in your own walkable area.

Not sure for me or him, when I do use his ATM,

As noted I've only been caring for him last year when I started to manage his finances as for the 1500 baht, I'm not sure we had the program on phone which was connected to his ex-wife we close the account open a new one the clerk set it all back up with phone application whatever was done communication maybe why the 1500 baht.

Here is a photo shot of his last page as I started to withdraw funds to move to new bank.

After each withdraw you will note same time frame 15.00 to 20.00 baht, I did ask inside bank to manage " to use ATM "

This bank is within distant of his home walking, he goes not where does nothing travel he just sit eat and <deleted> feeling sorry for himself waiting to die.

I try to upload screen shot of his passbook but I hit the clip noting happened, but if I could it clearly shoes he is being charged to take money from his own account.

5 hours ago, Scouse123 said:

They don't charge for ATMs in your own walkable area.

5 hours ago, Scouse123 said:

They don't charge for ATMs in your own walkable area.

5 hours ago, Scouse123 said:

They don't charge for ATMs in your own walkable area.

5 hours ago, Scouse123 said:

They don't charge for ATMs in your own walkable area.

5 hours ago, Scouse123 said:

They don't charge for ATMs in your own walkable area.

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