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3BB cannot connect to hsbc.co.uk or express.co.uk

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3BB have done something to their internet as I cannot connect to my UK bank site, hsbc.co.uk nor to the Daily Express site express.co.uk. Both give error 403. There may be others too. I cannot connect via my PC nor by mobile, but can connect if I buy an internet connecttion by wireless and disconnect the 3BB internet connection.

Added by edit. I can connect to barclays bank and natwest banks in uk

Edited by lungbing

I am on 3BB and can connect to both sites.

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3 hours ago, lungbing said:

I cannot connect via my PC nor by mobile

Don't know if you have fixed it but did you try clearing your browser caches and flushing the dns?

12 hours ago, topt said:

Don't know if you have fixed it but did you try clearing your browser caches and flushing the dns?

I also use 3BB and had a similar problem for several days recently, with respect to the Bangkok Post site. I cleared the browser caches - problem solved.

  • Author

I did what I should have done in the first place, I simply turned the router off and then back on again! You would be surprised at the number of problems that simple action will cure. But I am adamant that 3BB did something because I was using the Daily Express website on the last day of June, (I like the crossword) but on the 1st July it wouldn't connect. Thanks be to those who offered help.

On 7/1/2026 at 3:23 PM, lungbing said:

3BB have done something to their internet as I cannot connect to my UK bank site, hsbc.co.uk nor to the Daily Express site express.co.uk. Both give error 403. There may be others too. I cannot connect via my PC nor by mobile, but can connect if I buy an internet connecttion by wireless and disconnect the 3BB internet connection.

Added by edit. I can connect to barclays bank and natwest banks in uk

Not good at all and at 7/11 too

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