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Contact Lazada

Featured Replies

Hello

do you know how to contact Lazada by email and speak with a human being; , not a virtual AI ?

I want to speak of one of the courrier in my district

thank you

  1. Call Google and ask them to transfer you to Lazada?

  1. Courier? The name of the courier for each deliver is specified in Lazada delivery details. They will have a local office which you can visit. Unless of course it is Lex in which case see 1. above

Lazada in my opinion have become almost un-useable. Anything delivered by "Lex" is never delivered now and you have to drive to go get it yourslef from a local depot. The customer support is all AI and frustrating as hell. Ive just stopped using them and now use Shopee - I find them cheaper in some instances and definitely faster in deliveries. No complaints there so far.

 

8 minutes ago, CharlieH said:

Lazada in my opinion have become almost un-useable. Anything delivered by "Lex" is never delivered now and you have to drive to go get it yourslef from a local depot. The customer support is all AI and frustrating as hell. Ive just stopped using them and now use Shopee - I find them cheaper in some instances and definitely faster in deliveries. No complaints there so far.

It might depend on where you live. In Bangkok Lazada is perfect, never had a problem with deliveries. Also, in my second residence in Isaan I never experienced issues, the house is however close to the main town.

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