For getting vitamins that are not fake.

IHerb used to be ok but it's been dying slowly which was obvious in the bad packaging.

The last one was so bad half the contents fell out or were stolen. And there's no way to contact them directly. You just have to go through their automated forms.

Any similar site in the US? A good place in Chiang Mai?

I haven't had problems with iHerb, apart from accessing the site a while back.

I believe customer service reached out to me once for a problem I had. Not sure I would say you can't get in touch with them.

If your packages are being opened, it's not iHerb's fault. It's the courier. And there must be somewhere you can complain about it.

But good luck finding the selection offered on iHerb. Unless you only buy the most basic supplements that are easily available in any pharmacy. But the prices in local pharmacies appear to be much higher than iHerb.

Nope, can't get in touch with them. I asked their auto chat - no way it said. Just the automated forms.

I don't know why you are defending iHerb, but they are responsible for getting the package to me, not to the carrier. And the packing was really bad. Not enough sealing. I would have attached a picture but the system is not allowing it.

I know their selection is good, but it's pointless if they can't get it to me.

My question was about alternative locations or sites.